EN_GB 
ZH 
ES Careers
Work at Access World
Finance Manager
Access World USA
Full Time
Houston, North America, Peru, South America
Posted 2 weeks ago
Access World is a global commodities warehousing and logistics business. We specialize in the handling, storage and movement of commodities and finished products. Materials we are responsible for include non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas and agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers and consumers of base metals. In addition, we provide physical warehouse and related logistics services, including freight forwarding, customs clearance and transport management.
Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
Reports to: Managing Director
Department: Finance
Location: Houston or Peru
Purposes of the position:
Management of the financial and management reporting function to meet the information requirements of Access World Group and its stakeholders. Custody of the process to deliver accurate, timeous and relevant financial information for all entities in the USA. Be part of USA management team, act as business partner and trusted advisor to General Manager and Department Heads, with the principal objective of optimising profitability and improving data analytics for decision making.
Responsibilities and accountabilities
- Ensure accurate and timely preparation of financial and management reports.
- Lead the local or regional finance teams and oversee their daily operations; work closely with finance teams across the Americas region, and with the group finance function.
- Review, enhance, streamline and monitor finance workflows and processes to drive reporting improvements, achieve efficiencies and enhance decision making ability.
- Design, manage and monitor internal financial controls within the Group framework to ensure financial information is accurate and complete, and that risk of fraud, misstatement and error is mitigated.
- Ensure effective cash management and treasury functions are in place.
- Prepare the annual budget for all USA legal entities and prepare regular forecasting.
- Produce insightful analysis of results including retrospective interpretation of performance, understanding of business drivers, KPI’s, trend analysis, and predictive forecasting.
- Manage the external audit process.
- Liaise with external professionals and government bodies on tax, secretarial and other issues to ensure statutory and regulatory compliance for the region and the Group.
- Lead, coach and mentor the finance staff, taking responsibility for their development.
- Reinforce Access World Group culture, values and reputation.
- Ensure compliance to Access World Group Policies.
- Travelling within the region is required.
- Internal
- Americas Region Senior Management Team.
- Group CFO and Group Finance Team.
- Global Operational & Commercial Managers.
- Local and Regional Finance Team.
- External
- Auditors.
- Tax Agent.
- Company Secretary.
- External Professionals/Consultants.
- CA, CPA or equivalent professional accounting qualification.
- Minimum 5 years post qualification experience in Finance department of a multinational company.
- Minimum of 3 years’ proven managerial experience.
- Excellent knowledge of the IFRS reporting standards and US GAAP.
- Experience with tax and transfer pricing.
- Experience of working with Large Scale ERP systems (Oracle– Highly advantageous; SAP; Microsoft Dynamics etc.).
- Experience of group reporting for a large multinational.
- Essential
- Able to handle company information with confidentiality and discretion.
- Proven ability to work on cross-functional and multicultural teams.
- Responsible, self-driven, independent.
- Good attention to details and with excellent analytical, interpersonal and problem-solving skills.
- Courage to propose solutions and ensure follow-through on the execution.
- High level of integrity and dependability with a strong sense of urgency and results orientation.
- Excellent team player, energetic, work well under pressure and able to meet deadlines.
- Good verbal and written communication skills.
- Excellence in Intermediate to advanced Microsoft Office.
- Preferred
- Experience in the logistics sector.
- Experience with M&A projects.
- Effective negotiation and conflict resolution skills.
- Bilingual (English and Spanish).
Job Features
Access World is a global commodities warehousing and logistics business. We specialize in the handling, storage and movement of commodities and finished products. Materials we are responsible for incl...
Service Desk Level 1
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 3 weeks ago
Department: IT
Reports to: Service Desk Manager
Background of Company:
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Scope of the Position:
An exciting opportunity is available at Access World for a motivated Service Desk Level 1 professional. You will join a dynamic, technically skilled team operating out of Malaysia and South Africa offices.
In this role, you will be responsible for providing first-line IT support across our global organization. This includes managing the full ticket lifecycle, from initial contact to resolution, ensuring all issues are addressed promptly and efficiently. You will provide both proactive and reactive desktop support services, resolving hardware, software, and network-related issues while ensuring seamless communication with users.
Your contributions will play a key role in maintaining system uptime and supporting smooth IT operations within the organization.
Job Outputs & Requirements:
- Act as the first point of contact for all internal employees of Access World, providing professional and personal support through First Call Resolution (FCR)..
- Manage incoming tickets, including initial analysis, assessment, and distribution to the relevant support team – ensuring prompt resolution within Service Level Agreements (SLAs)..
- Take ownership of assigned cases throughout incident/request ticket lifecycle, ensuring effective handling with regular user communication..
- Collaborate with 2nd level support to prevent system downtime and resolve basic software, hardware or network issues..
- Perform desktop analysis, diagnosis and resolution for end-user problems, ensuring quality work within agreed SLAs..
- Configure and set up employee endpoint devices while enforcing best practices for software, hardware, and peripheral device usage..
- Provide global support while adhering regional differences in SOPs and IT protocols..
- Ideal candidates should have experience in helpdesk support within a Managed Services or internal IT environment, with strong attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent analytical and problem-solving abilities.
- Detail-oriented with a proactive approach to network and security management.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Proven leadership and project management experience.
- Diploma or Bachelor’s degree in Computer Science, Information Technology or related field.
- Proven ability in troubleshooting Windows operating system errors, connectivity issues and configuration of employee endpoint devices.
- Experienced in remote troubleshooting and issue resolution using remote support tools.
- Strong customer service and communication skills (verbal and written).
- Ability to prioritize tasks and manage time effectively.
- Adaptability and a commitment to continuously learning SOPs and IT protocols.
- 1+ years of experience in an IT support environment.
- ITIL V4 Foundation.
- CompTia A+.
- Skilled in diagnosing and resolving issues related to Microsoft 365 services, including the Office Suite, Azure Active Directory (Azure AD), Azure Virtual Desktop (AVD), and Microsoft Intune.
- Familiarity with IT service management (ITSM) tools such as ServiceNow, including ticket logging, categorization, and escalation procedures.
Job Features
Department: IT Reports to: Service Desk Manager Background of Company: Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of comm...
Business Development Manager, Freight & Project Forwarding
Access World Singapore
Full Time
Asia Pacific, Singapore
Posted 3 weeks ago
Access World is a global freight & project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
Reports to the Commercial Manager, Southeast Asia, Freight & Project Forwarding, the highly motivated individual will possess the relevant skill sets, capable of establishing new accounts and develop the freight forwarding business in Singapore, manage and meet targeted growth for the freight and project forwarding desk.
Duties will include but not limiting to:
- Establishing sales strategies, developing new freight forwarding business opportunities, building and maintaining client relationships.
- Formulate 6-12 month sales action plan in line with group's direction.
- 100% hunting for new freight forwarding sales.
- Meet and achieve specified individual sales target KPI and budget.
- Participate and presenting sales offers to clients including global and local tenders.
- Scheduling and arranging client meetings as per stipulated sales outreach program.
- Accurate and regular updating and upkeeping on CRM.
- Weekly/monthly commercial reporting to direct Manager on all sales and business development activities.
- Recovery of payment dues for assigned accounts as per agreed terms.
- Other duties as may be assigned from time to time.
- Diploma or degree in business administration, logistics or a related field.
- Familiarity with all Freight Forwarding business products, processes and regulations.
- Relevant experience with a track record in sales and business development preferably in the freight forwarding industry.
- Ability to work independently and effectively in a high pressure and fast paced working environment.
- Resourceful and result-oriented with strong ability to prioritize tasks to achieve the assigned sales target.
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to completion.
- Existing business pipelines and connections will be a plus.
- OOG/Breakbulk project cargo expertise an added advantage.
- Excellent interpersonal and communication skills.
- Flexible in working with partners from different time zone when required.
- Ensure compliance to Access World Group Policies.
Job Features
Access World is a global freight & project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Senior FP&A Analyst
Access World Malaysia
Full Time
Asia Pacific, Malaysia
Posted 1 month ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas.
Report to FP&A Manager for analysis, month end reporting, budget, forecasting, KPI development and business partnering. Maintain dashboard and generate reports / presentations using Power Pivot, Queries and BI. Support for ERP implementation.
Duties will include but not limiting to:
- Support FP&A Manager for financial performance management, stakeholder partnership, and advisory, driving excellence in deployment of resources, strategic benchmarking, business appraisal and budget planning.
- Support financial reporting and analysis for APAC Regional team.
- Key participant in budget planning and consolidation.
- Enhance efficiency and business performance including process improvement.
- Supports master data maintenance, identification of system requirements and gaps and liaise with Group IT.
- Be a BI superuser, develop and manage a new BI Dashboard and ensure the tools are "fit for purpose".
- The go-to person for new report generation.
- As a business finance partner, proactively develop a good domain knowledge of the market and operations of all APAC entities.
- Perform APAC P&L consolidation.
- Create new reports and maintain existing Excel reports for business performance reporting.
- Reinforce Access World Group culture, values, and reputation.
- Ensure compliance with Access World Group Policies.
- Travelling in the Asia Pacific and other locations within the Group required.
- Other duties as assigned by the Superior.
- Minimum 4 years post qualification experience in the Finance department of a multinational company.
- A University Accounting or Finance degree from a local or an internationally recognized university.
- Able to handle large data set and derive allocation logic based on business knowledge.
- Good knowledge of the general accounting.
- Excellent skills in Excel. Prior experience with Power Pivot, Power Query and Power BI is a must.
- Proven ability to work with cross-functional and multicultural teams and manage key stakeholders.
- Responsible, self-driven and independent.
- Good attention to detail and excellent analytical, interpersonal, and problem-solving skills.
- Courage to propose solutions and ensure follow-through on the execution.
- High level of integrity and dependability with a strong sense of urgency and results orientation.
- Excellent team player who is energetic, work well under pressure and able to meet deadlines.
- Good verbal and written communication skills in English and Mandarin (to liaise with Mandarin-speaking counterparts)
- Knowledge in Oracle is an added advantage.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Multimodal Exports Controller
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 2 months ago
Position: Multimodal Controller
Department: Exports department
Reports to: Exports BU Manager
Background of Company
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Job Summary / Purpose: Export/ Multimodal Controller
Responsible for all functions relating to sea and road freight exports. Controller with Logistics and Supply Chain typically involves overseeing and managing the outbound operations of a company, ensuring compliance with export regulations, and collaborating closely with sales stakeholders for on-time deliveries. The multimodal Controller is responsible for tracking and coordinating shipments, local transportation, managing client orders, liaising with shipping agents and transporters, and meticulously handling documentation for a smooth customs process related to warehousing, especially on Racking, general cargo.
Main Duties and Responsibilities
Operational – High level strategic
- Ensuring documentation accuracy and compliance, tracking shipments, and coordinating with shipping agents and transporters for a streamlined export process
- Collaborating closely with sales stakeholders for on-time deliveries and providing timely and accurate information to internal stakeholder.
- Preparing required documentation for international orders, ensuring compliance with logistics regulations, and handling documentation for a smooth customs process
- Fostering effective communication among various departments for smooth outbound operations and independently handling work activities,
- Ensuring compliance with export regulations and maintaining knowledge of shipping documents and procedures
- Utilizing strong analytical skills to monitor and analyse logistics operations and identify areas for improvement
- Implementing cost control measures to optimize logistics operations
- Securing Ocean freight space and competitive rates for export customers – previous shipping line experience an advantage
- Securing ocean freight space on various shipping line / ocean freight booking websites
- experience in negotiation an advantage
- Shipping line schedules updates
- Submitting Shipping Instructions
- Coordinating draft and final OBL’s
- Resolving Shipping line queries
- Ability to work extended hours and under pressure.
- Invoicing and file balancing on Shipshape
- Experience in general breakbulk cargo handling for racking
- Shipping line and transport accounts/invoices allocation to team
- All service levels pertaining to the customers’ requirements.
- Effective Communication – internal and external
- Daily communication with clients, shipping lines and service providers
- Liaising internally with stock team / operations team / finance / Intermodal
- All correspondence to clients relating to their stock and shipments
- Customer Service: Providing excellent customer service to internal and external stakeholders
- Documentation Management: Preparing required documentation for international orders, ensuring compliance with export regulations, and handling documentation for a smooth customs process
- Communication Skills: Effectively communicating with different stakeholders in the import/export business, using appropriate language, tone, style, and format for each situation and audience
- Problem-Solving Skills: Identifying and solving problems that arise during the export process
- Market Research: Conducting market research to identify opportunities and challenges in the global market
- Analytical Skills: Utilizing strong analytical skills to monitor and analyse logistics operations and identify areas for improvement
- Interpersonal Communication: Demonstrating excellent interpersonal communication skills to effectively collaborate with stakeholders and manage relationships
- On-time delivery rate: Measures the percentage of shipments delivered on time and throughput of general cargo handing
- Cost per shipment: Measures the cost of each shipment
- Customer satisfaction rating: Measures the level of satisfaction of customers with the export process
- Inventory turnover ratio: Measures the number of times inventory is sold and replaced in a given period
- Customs clearance time: Measures the time taken to clear customs for each shipment
- Percentage of shipments with damage or loss: Measures the percentage of shipments that are damaged or lost during the export process
- Average order cycle time: Measures the time taken to process an order from start to finish
- Compliance rate: Measures how well the company adheres to export regulations
- Market share: Measures the company's share of the total market
- Daily Vessel Schedule updates to the clients
- Internal Shipping line allocation reporting
- OBL reporting
- Daily shipment schedules to the clients
- Weekly FNI / FNB
- Daily invoicing schedules
- Updating shipping line recons
- Export File Acquittals
- Any other reporting when required.
- Solutions driven individual
- Problem solving skills
- Ability to face challenges with a positive attitude
- Ability to function well under pressure
- Demonstrates initiative and adaptability
- Systematic and methodical
- A sense of urgency
- A reliable, self-disciplined, enthusiastic team player with a “can-do” attitude
- Education: A bachelor's degree in logistics, supply chain management, international business, or a related field may be preferred
- Experience: 2-4 years of operational experience in import/export activities
- Knowledge: In-depth knowledge of international trade, customs regulations, and logistics management
- Language Skills: Fluency in English is essential, as it is the most international of languages.
- Soft Skills: Strong communication, negotiation, problem-solving, and analytical skills are essential for an Export Controller to effectively collaborate with stakeholders and manage relationships
- Excel/MS Word
- Certifications: Certifications in export compliance, logistics management, or supply chain management may be preferred
- Shipshape
- SAP (an advantage)
- Basic Customs Knowledge
Job Features
Position: Multimodal Controller Department: Exports department Reports to: Exports BU Manager Background of Company Access World is a global commodity warehousing and logistics business. We specialize...
Senior Network Engineer
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 2 months ago
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Reporting to: Group IT Manager Infrastructure
Purpose of the position:
- An exciting opportunity exists at Access World Global for a Senior Network Engineer with a strong background in both network engineering and information security.
- This role requires deep technical expertise in networking technologies, including hands-on experience with Fortinet solutions, strong problem-solving skills, and the ability to lead projects and mentor junior team members. The ideal candidate will play a critical role in supporting the organization’s network operations and driving innovation in network architecture, collaborating closely with the Information Security team, and driving innovation in network architecture.
- The Senior Network Engineer role sits within the Infrastructure Team, reporting to the Group IT Infrastructure Manager. The candidate must have extensive experience in designing, optimizing, and securing network infrastructures, with a particular emphasis on Fortinet products. Knowledge of Fortinet certifications and security protocols is highly preferred. The Senior Network Engineer will play a crucial role in maintaining the reliability, security, and performance of our network systems while ensuring compliance with global cybersecurity standards and best practices.
- Network Design & Implementation: Design, configure, and deploy enterprise-level network systems, including LAN, WAN, WLAN, and VPN solutions, with a focus on Fortinet firewalls and security appliances.
- Network Maintenance: Monitor, troubleshoot, and maintain network performance, ensuring high availability, reliability, and security of all network components.
- Fortinet Expertise: Deploy, configure, and manage Fortinet firewalls, FortiGate appliances, and other Fortinet security products. Troubleshoot and resolve Fortinet-related issues to ensure the security and reliability of network infrastructure. Leverage Fortinet security features such as FortiManager, FortiAnalyzer, and FortiSIEM to enhance security posture.
- Security Management: Implement and manage network security measures using Fortinet products (e.g., FortiGate firewalls, FortiAnalyzer, FortiManager) alongside other tools like IDS/IPS and encryption protocols.
- Performance Optimization: Conduct regular network performance assessments, identify bottlenecks, and implement solutions to optimize throughput and reduce latency.
- Incident Response: Act as an escalation point for complex network issues, ensuring timely resolution of outages or performance degradation.
- Documentation: Create and maintain detailed network diagrams, configurations, and operational procedures for internal reference and compliance.
- Project Leadership: Lead network-related projects, including upgrades, migrations, and new deployments, while coordinating with cross-functional teams and vendors.
- Expertise in routing and switching protocols (e.g., BGP, OSPF, EIGRP, VLANs, STP).
- In-depth knowledge of network protocols (TCP/IP, DNS, HTTP/S, etc.) and routing/switching concepts.
- Familiarity with network security tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, and vulnerability management.
- Proficiency with network hardware from vendors such as Cisco, Palo Alto, and Fortinet.
- Strong knowledge of network security technologies, with specific experience in Fortinet FortiGate firewalls, VPNs, NAC, and Zero Trust architecture.
- Experience with cloud networking (e.g., AWS, Azure, GCP) and hybrid network environments.
- Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark, PRTG, Nagios, FortiAnalyzer).
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent analytical and problem-solving abilities.
- Detail-oriented with a proactive approach to network and security management.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Proven leadership and project management experience.
- Bachelor's degree or Diploma in Computer Science, Information Technology, Network Engineering, or a related field (preferred).
- 5+ years of experience in network engineering, with at least 3 years in a senior or lead role.
- Proven expertise in Fortinet products (e.g., FortiGate firewalls, FortiManager, FortiAnalyzer).
- Strong understanding of networking concepts, protocols, and security best practices.
- Hands-on experience in designing, deploying, and maintaining large-scale networks.
- Solid troubleshooting and problem-solving skills in complex network environments.
- Experience with cloud network configurations and hybrid environments.
- Fortinet certifications (NSE 4, NSE 5, or higher).
- Cisco certifications (Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) or equivalent.
- 7+ years of experience in network engineering with substantial exposure to enterprise-scale network infrastructures.
- Experience with advanced network security frameworks, including Zero Trust and network segmentation.
- Familiarity with SD-WAN technology and other advanced network architectures.
Job Features
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Business Development Manager, Clearing and Forwarding
Access World Houston
Full Time
Houston, North America
Posted 3 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Clearing and Forwarding General Manager
Department: Commercial
Purposes of the position:
We are seeking a motivated and experienced Business Development Manager to lead the growth of our Clearing and Forwarding department. The role will focus on acquiring new business, building strong client relationships, and developing strategies to establish a steady base of customers for ocean, air freight, warehousing and transport services.
Responsibilities and Accountabilities
- Business Development:
- Identify and target new business opportunities in the C&F sector, focusing on ocean, air freight warehousing and transport services.
- Develop and execute strategic sales plans to achieve revenue and growth targets.
- Conduct market research to identify potential clients and industry trends.
- Build and manage a robust sales pipeline to ensure consistent business growth.
- Client Relationship Management:
- Establish and maintain strong relationships with clients, providing exceptional customer service and support.
- Negotiate contracts and service agreements with clients, ensuring mutually beneficial terms.
- Act as the primary point of contact for key accounts, addressing concerns and fostering loyalty.
- Operational Coordination:
- Collaborate with operations teams to ensure seamless execution of services.
- Provide input on pricing strategies, operational improvements, and customer feedback.
- Work closely with the commercial and operations teams to align client requirements with service delivery.
- Reporting and Analysis:
- Monitor sales performance metrics and report progress to senior management.
- Prepare accurate and timely sales forecasts and market insights.
- Analyze competitors and market conditions to refine sales strategies.
- Continuous Improvement:
- Identify opportunities to optimize processes, streamline operations, and reduce costs while maintaining high service levels.
- Stay informed about industry trends, emerging technologies, and best practices in commercial freight forwarding.
- Participate in training programs and professional development activities to enhance knowledge and skills.
- Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
- Proven experience in business development, sales, or account management within the logistics, freight forwarding, or C&F industry.
- Proven track record of achieving sales targets and driving business growth.
- In-depth knowledge of ocean and air freight logistics, customs regulations, and the U.S. C&F market.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Detail-oriented mindset with exceptional organizational and problem-solving abilities.
- Ability to work independently and thrive in a fast-paced environment.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Proficiency in using productivity tools such as Microsoft Office suite.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Accounts Receivables
Access World Mexico City
Full Time
Mexico City, North America
Posted 4 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Managing Director
Purposes of the position:
Efficiently and effectively manage, record, and control the collection of credits and outstanding accounts, ensuring a constant cash flow and minimizing delinquency risks.
Responsibilities and Accountabilities
- Preparation of Advance and Payment Receipts:
- Prepare and issue advance and payment receipts from customers, ensuring their correct application in accounting records.
- Cash Audits and Daily Closing:
- Conduct cash audits at the end of each workday to verify reconciliation of income and expenses.
- Prepare and perform periodic cash closings to determine available balances and report them to the financial management.
- Supervision and Support of Accounting team:
- Supervise and assist accounting team in properly executing their tasks, ensuring compliance with established procedures and appropriate customer service.
- Review files according to internal billing policies.
- Create pro forms for internal and client review.
- Cancel invoices that do not comply with company policies.
- Coordinate with the external accounting department for all transaction postings.
- Review and Control of Accounts Receivable Portfolio:
- Conduct periodic reviews of the accounts receivable portfolio to identify overdue balances, outstanding amounts, and potential bad debts.
- Implement collection strategies for overdue accounts, maintaining effective communication with clients to manage payments.
- Clearing of Accounts Receivable Portfolio:
- Clear the accounts receivable portfolio by identifying and correcting errors, discrepancies, or incorrect balances in accounting records.
- Perform periodic reconciliations between internal records and customer account statements to ensure data accuracy and consistency.
- Bachelor's degree in administration or accounting.
- Cash audits and daily closing.
- Anti-money laundering regulations.
- Billing 4.0.
- Intermediate Excel proficiency.
- Experience with Oracle system.
- Advanced English.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Business Development Manager, Renewables
Access World Houston
Full Time
Houston, North America
Posted 4 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Department: Commercial
Purposes of the position:
We are seeking a motivated and experienced Business Development Manager to develop the renewable energy sector. This role will involve acquiring new business opportunities related to renewable products such as PV modules, batteries, transformers, and more. The candidate will be responsible for building strong client relationships and developing strategies to establish a reliable customer base for our ocean, air freight, warehousing, and transport services in the renewable sector.
Responsibilities and Accountabilities
- Business Development Renewables:
- Identify and target new business opportunities in the renewable sector, focusing on ocean, air freight warehousing and transport services.
- Develop and execute strategic sales plans to achieve revenue and growth targets.
- Conduct market research to identify potential clients for the renewable sector and industry trends.
- Build and manage a robust sales pipeline to ensure consistent business growth.
- Client Relationship Management:
- Build relationships with all major PV module producers and racking manufacturers to establish business connections.
- Negotiate contracts and service agreements with clients, ensuring mutually beneficial terms.
- Act as the primary point of contact for key accounts, addressing concerns and fostering loyalty.
- Operational Coordination:
- Collaborate with operations teams to ensure seamless execution of services.
- Provide input on pricing strategies, operational improvements, and customer feedback.
- Work closely with the commercial and operations teams to align client requirements with service delivery.
- Reporting and Analysis:
- Monitor sales performance metrics and report progress to senior management.
- Prepare accurate and timely sales forecasts and market insights.
- Analyze competitors and market conditions to refine sales strategies.
- Continuous Improvement:
- Identify opportunities to optimize processes, streamline operations, and reduce costs while maintaining high service levels.
- Stay informed about industry trends, emerging technologies, and best practices in commercial freight forwarding.
- Participate in training programs and professional development activities to enhance knowledge and skills.
- Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
- Proven experience in business development, sales, or account management within the logistics, Renewable industry.
- Proven track record of achieving sales targets and driving business growth.
- In-depth knowledge of Renewable market.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Detail-oriented mindset with exceptional organizational and problem-solving abilities.
- Ability to work independently and thrive in a fast-paced environment.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Proficiency in using productivity tools such as Microsoft Office suite.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Key Account Manager (Mandarin speaking)
Access World Indonesia
Full Time
Asia Pacific, Indonesia
Posted 7 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas.
Reports to the General Manager, Indonesia, the highly motivated individual will be responsible for handling our international Chinese customers, strengthen relationship, develop and translate business opportunities to profitable growth.
Duties will include but not limiting to:
- Increase Access World's visibility among the Chinese communities in Indonesia.
- Intimate understanding of each customer organization structure, decision making, business plan and needs.
- Develop solid and trusting relationship through timely execution and solid service recovery.
- Act as escalation point on issues and opportunities.
- Bring onboard new customers in relevant industries/ products.
- Propose business solution, costing, quotation working together with internal subject matter experts.
- Minimum 5 years dealing with Chinese clients in Mining / Smelter industries (already in Indonesia will have added advantage).
- Excellent verbal and written business communication skills in Mandarin, Indonesian/ Malay, English to effectively interact with relevant counterparts.
- Pleasant personality who can work with all level of seniorities.
- Customer service excellence mindset and organized in getting thing done with various stakeholders.
- Ability to travel to mining areas and other locations within the SEA region.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Business Development Manager, Freight Forwarding – Mexico
Access World Mexico
Full Time
Mexico, North America
Posted 8 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Location: Monterrey, Nuevo León, Mexico
Department: Sales & Business Development
Reports to: Access World Mexico - Managing Director
On-site: Full-time, Mid-Senior level
Job Overview:
We are seeking a dynamic and experienced Business Development Manager to join our freight forwarding team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building relationships with potential clients, and expanding our logistics services. This role requires a strong understanding of the freight forwarding industry, excellent communication skills, and a proven track record in sales.
Key Responsibilities:
- Identify and develop new business opportunities in the freight forwarding sector, focusing on air, ocean, and road transportation.
- Build and maintain relationships with potential and existing clients to understand their logistics needs and offer tailored solutions.
- Generate and execute sales strategies to meet revenue targets, ensuring consistent business growth.
- Collaborate with operations and customer service teams to ensure smooth execution of shipments and seamless customer experiences.
- Negotiate contracts and agreements with clients to secure long-term business partnerships.
- Stay updated on industry trends, market conditions, and competitor activities to adapt business strategies and remain competitive.
- Provide regular sales reports and forecasts to management, highlighting key performance metrics and growth opportunities.
- Represent the company at industry events, conferences, and meetings to enhance brand visibility and network with potential clients.
- Maintain a strong pipeline of prospects through regular follow-ups and relationship-building activities.
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
- 3+ years of experience in business development, sales, or account management within the freight forwarding or logistics industry.
- Strong knowledge of international shipping regulations, customs processes, and logistics solutions.
- Proven track record of meeting or exceeding sales targets and developing long-term business relationships.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently as well as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel for client meetings and industry events.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
- Access to industry-leading tools and resources.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Commercial Manager, Freight & Project Forwarding
Access World Thailand
Full Time
Asia Pacific, Thailand
Posted 11 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reporting to the Commercial Manager, South East Asia, Freight & Project Forwarding, the individual will manage and lead the Freight and Project Forwarding business to develop and execute the commercial strategy for Thailand in order to expand the freight and project cargo business while the desk handles freight procurement, vendor management and sales as well as Commercial Account Management covering AW Network and Key Clients.
Duties will include but not limiting to:
- Manage an assigned geographical sales area to maximize sales revenue and meet relevant team and personal sales targets
- Develop and implement commercial strategy
- Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes
- New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company’s services, always furthering relationships to grow and expand the company’s business Focus on Access World’s existing target sectors as well as new sectors that is in line with company strategy
- Manage the Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
- Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
- Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims)
- Maintain customer satisfaction meeting customer’s requirements with a reasonable response-time, rate competitiveness and validity periods
- Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
- Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
- Diploma or degree in business administration, logistics or a related field
- Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
- Self-driven, creative with positive working attitude
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
- Ability to work effectively in a fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Existing business pipelines and connections will be a plus
- OOG/ Project cargo experience is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Business Development Manager, Clearing & Forwarding – China
Access World China (Shanghai)
Full Time
Asia Pacific, China (Shanghai)
Posted 1 year ago
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Department: Commercial
Reports to: Commercial Manager, Freight & Project Forwarding
Purposes of the position:
- A highly motivated individual with the relevant skill sets, capable of establishing and developing relationships with customers, transporters/brokers, carriers and port operators etc.
- Spearhead the establishment and growth of freight forwarding desk for general cargo
- Procurements of rates from existing vendor network within organisation as well as own established vendor network
- Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk
- Hunt for new clearing and forwarding related business focusing on import and export business locally
- Build new client base
- Achieve annual individual sales targets
- Formulate 6-12 month sales action plan in line with group commodity market segments
- Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
- Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
- Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
- Monthly commercial activity reporting in the form of a sales pipeline
- Work with direct Manager on all sales, business development and budgeting requirements
- Capabilities reaching into the rest of APAC and globally is advantages
- Project cargo experience an added advantage
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Internal
- Overseas offices and branches
- Countries commercial
- Key staff from Global office
- External
- Strategic service providers and vendors (e.g. transporters, brokers, port operators, etc.)
- Carrier agents and freight forwarders
- Government regulatory agency/port authorities
- Business community, especially the commodity and logistics sectors
- Freight and project clients locally and internationally
- A degree from a recognized University in the field of logistics would be advantages
- Minimum 5 years proven sales experience and achievement in bringing in new sales
- Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required
- Flexible in working with partners from different time zone when required
- Good influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
Job Features
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, t...