Full Time
Dubai, Europe & Middle East
Posted 1 year ago

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo. We are strengthening our Customer Services team.

If you have 3+ years of relevant experience, believe in service-excellence, possess strong organizational and time management skills; adopt a proactive approach to problem-solving, are good at multi-tasking, and are looking for a rewarding career with a global logistics company, please apply before 20 March 2023, by sending your updated CV along with a short covering letter, to hr_dubai@accessworld.com.

Job description and selection criteria:

  • Designation: Customer Services Executive.
  • Reporting line: Deputy General Manager.
  • Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
  • Working hours: 0830 -1730 hours, from Monday – Friday.
  • Expected start-date: Immediate.

Roles and responsibilities:

  • Perform customer-services, logistics-coordination, and contract-administration functions.
  • Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
  • Carryout inventory management in the Warehouse Management System.
  • Prepare documents for customs-clearance purposes and maintain records thereof.
  • Provide sales-support to the commercial team and source freight services competitively with carriers / forwarders.
  • Assist in the preparation of Management Information Systems (MIS) reports.
  • Contribute towards the Company’s goals through committed efforts in client retention, cost control and vendor development.
  • Uphold the Company’s policies and procedures with respect to compliance, QHSSEC.
  • Execute additional tasks and administrative functions that may reasonably be assigned from time to time.

Recruitment criteria

  • A bachelor’s degree in any discipline.
  • 3+ years of relevant work experience in supply chain & logistics functions.
  • Sound knowledge of shipping, Incoterms, customs-documentation, warehouse management systems / ERP.
  • Intermediate MS-Excel skills.
  • UAE work experience, with good track-record.

Added advantage:

  • Experience with 3rd party logistics services company.
  • Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
  • Multinational work experience.

Skills & traits:

  • Strong analytical, multi-tasking & time-management skills.
  • Sense of ownership and commitment.
  • Good interpersonal & communication skills.
  • Proactive team player, ability to work independently.

Short-listed aspirants shall be contacted before the end of March 2023.

Job Features

Job Category

Customer Service, Customer Services Executive


3+ Years

Posted Date


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