Key Account Manager (Mandarin speaking)
Access World Indonesia
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas.
Reports to the General Manager, Indonesia, the highly motivated individual will be responsible for handling our international Chinese customers, strengthen relationship, develop and translate business opportunities to profitable growth.
Duties will include but not limiting to:
- Increase Access World’s visibility among the Chinese communities in Indonesia.
- Intimate understanding of each customer organization structure, decision making, business plan and needs.
- Develop solid and trusting relationship through timely execution and solid service recovery.
- Act as escalation point on issues and opportunities.
- Bring onboard new customers in relevant industries/ products.
- Propose business solution, costing, quotation working together with internal subject matter experts.
Potential candidates should possess the following attributes:
- Minimum 5 years dealing with Chinese clients in Mining / Smelter industries (already in Indonesia will have added advantage).
- Excellent verbal and written business communication skills in Mandarin, Indonesian/ Malay, English to effectively interact with relevant counterparts.
- Pleasant personality who can work with all level of seniorities.
- Customer service excellence mindset and organized in getting thing done with various stakeholders.
- Ability to travel to mining areas and other locations within the SEA region.
Interested Applicants please email your resume to hr.asia@accessworld.com