Work at Access World Europe & Middle East

Full Time
Europe & Middle East, Netherlands, Nieuwdorp
Posted 6 days ago
We are seeking a dynamic and detail-oriented Logistics Representative to join our team. The ideal candidate will be responsible for managing container transport for both import and export activities. This role requires expertise in transport by road, barge, and intermodal systems. The Logistics Representative will ensure the efficient and timely movement of containers, compliance with regulatory requirements, and maintain high levels of customer satisfaction. Tasks/responsibilities:
  • Container Transport Management:
    • Coordinate and oversee container transport for import and export operations.
    • Ensure timely and efficient movement of goods using road, barge, and intermodal transport methods.
    • Monitor and track shipments to ensure on-time delivery and proactively resolve any issues that may arise.
    • Ensure compliance with all relevant regulations and laws pertaining to international shipping and logistics.
  • Coordination and Communication:
    • Liaise with internal teams, including Sales, Customer Service, and Warehouse & Operations to coordinate logistics activities.
    • Collaborate with external partners, such as Carriers and Warehousing partners to optimize transport solutions.
  • Performance Monitoring:
    • Track and analyze logistics performance metrics to identify areas for improvement.
    • Suggest strategies to enhance the efficiency and cost-effectiveness of transport operations.
    • Maintain accurate records of all container related logistics activities.
  • Problem-Solving:
    • Proactively identify potential issues in the logistics process and suggest solutions to prevent disruptions.
    • Manage and resolve any logistical challenges or delays in a timely manner.
  • Customer Service:
    • Act as the primary point of contact for internal and external clients regarding container logistics related activities and enquiries.
    • Provide timely updates and communication on shipment status to internal and external clients.
    • Address and resolve any client complaints or issues related to logistics services.
  • Cost Control and Invoicing:
    • Monitor and control logistics costs to ensure operations remain within budget.
    • Review and approve invoices from transporters, shipping lines, freight forwarders and other logistics service providers.
    • Preperation of accurate and timely client invoices.
    • Identify opportunities for cost savings and implement cost-reduction initiatives.
The job requirements & competencies:
  • Minimum of 7 years of work experience in the same or similar position(s), specifically container transport related.
  • Strong knowledge of transport methods including road, barge, and intermodal systems.
  • Strong communication and interpersonal skills.
  • Proficiency in TMS and WMS systems.
  • Ability to work in a fast-paced, dynamic team environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
Interested Applicants please email your resume to HR_NL@accessworld.com

Job Features

Job Category

Logistics Representative

Experience

7+ Years

Posted Date

06/06/2024

We are seeking a dynamic and detail-oriented Logistics Representative to join our team. The ideal candidate will be responsible for managing container transport for both import and export activities. ...

Full Time
Europe & Middle East, Spain
Posted 7 months ago
Access World is a global commodity warehousing and logistics business headquartered in Zug, Switzerland and operates in various regions across Europe, the Americas, Africa and Asia-Pacific, each with their own corporate functions including business development, finance, legal, and operations. In this role, you will have the opportunity to develop and maintain relationships with customers, carriers and other internal departments, ensuring efficient processing and management of orders. You will be responsible for various administrative tasks, ensuring all work is completed accurately and within set timeframes. This is an excellent opportunity for someone detail-oriented, pro-active with excellent communication skills, and passionate about providing outstanding customer service. Tasks/responsibilities:
  • Maintain contact with customers, carriers and internal departments, providing excellent communication and service.
  • Process and manage customer orders efficiently.
  • Input into the WMS accurately (keep our inventory system up to date i.e., create new jobs, releases, and outtake as per customer requests).
  • Offer services on behalf of customers as per their requests.
  • Prepare files for invoicing, ensuring the accuracy of details.
  • Carry out all other administrative tasks as required, relating to customer service and logistics.
Job requirements:
  • A customer service or logistics background.
  • Minimum of 3 years of work experience in customer service or similar role(s) in the logistics industry (shipping line company, forwarder).
  • Strong command of English language.
  • Air Freight operations execution proven experience.
  • Previous experience in Oracle would be advantageous.
Required competencies:
  • Excellent communication skills and the ability to communicate effectively at all levels.
  • Pro-active and hands-on attitude, focusing on problem-solving and achieving results.
  • Accuracy and meticulous attention to detail.
  • Customer service oriented, with a passion for providing excellent service.
  • Willingness to further develop, learn and share knowledge proactively.
  • Ability to work independently, as well as part of a team, in a fast-paced environment.
Interested Applicants please email your resume to moises.sanchez@accessworld.com

Job Features

Job Category

Customer Service

Experience

3+ Years

Posted Date

16/11/2023

Access World is a global commodity warehousing and logistics business headquartered in Zug, Switzerland and operates in various regions across Europe, the Americas, Africa and Asia-Pacific, each with ...

Full Time
Europe & Middle East, Spain
Posted 7 months ago
Access World is a global commodities warehousing and logistics business. Access World has its Head Office in Zug, Switzerland and operates in various semi-autonomous regions with their own corporate functions including business development, finance, legal and operations. Access World USA is an integral and growing part of the wider Access World business. We are currently seeking ambitious and self-motivated individuals to join our Commercial team. Reporting to the Commercial Director, this dynamic role is charged with developing fresh sales opportunities and increasing the company's portfolio. Purpose of the position:
  • Spearhead the establishment and growth of freight forwarding desk for general cargo.
  • A highly motivated individual with the relevant skill sets, capable of establishing and developing relationships with customers, transporters/brokers, carriers and port operators etc.
  • Procurements of rates from existing vendor network within organisation as well as own established vendor network.
  • Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk.
  • Reports into the regional head.
Responsibilities and accountabilities:
  • Hunting for new clearing and forwarded related business focusing on import and export business in locally.
  • Build new client base.
  • Developing sales strategy in line with group commodity market segments.
  • Leverage from own network in and further establish relationships with various partners not limited to associations, container carrier and network members globally.
  • Strong team player able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients.
  • Communicate, share and collaborate with all overseas Access World branches on leads generated to and from.
  • Monthly commercial activity reporting in the form of a sales pipeline.
  • Capabilities reaching into the rest of Europe and globally is advantages.
  • Project cargo experience is advantages.
Specific requirements for the position: Essential
  • A degree from a recognized University in the field of logistics would be advantages.
  • Only those with minimum of 5 years proven sales experience and achievement in bringing in new sales need to apply (air freight and / or sea freight).
  • Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned.
  • Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role.
  • An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment.
  • Ability to work effectively in a high pressure and fast paced working environment.
  • Ability to travel regularly locally and regionally when required.
  • Flexible in working with partners from different time zone when required.
Communication Skills/Languages:
  • Good influencing skills with a collaborative work style, fostering cooperation and teamwork.
  • Effective negotiation and conflict resolution skills.
  • Strong command of English language.
Interested Applicants please email your resume to moises.sanchez@accessworld.com

Job Features

Job Category

Business Development, Manager

Experience

5+ Years

Posted Date

16/11/2023

Access World is a global commodities warehousing and logistics business. Access World has its Head Office in Zug, Switzerland and operates in various semi-autonomous regions with their own corporate f...

Full Time
Dubai, Europe & Middle East
Posted 1 year ago
Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo. We are strengthening our Customer Services team. If you have 3+ years of relevant experience, believe in service-excellence, possess strong organizational and time management skills; adopt a proactive approach to problem-solving, are good at multi-tasking, and are looking for a rewarding career with a global logistics company, please apply before 20 March 2023, by sending your updated CV along with a short covering letter, to hr_dubai@accessworld.com. Job description and selection criteria:
  • Designation: Customer Services Executive.
  • Reporting line: Deputy General Manager.
  • Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
  • Working hours: 0830 -1730 hours, from Monday – Friday.
  • Expected start-date: Immediate.
Roles and responsibilities:
  • Perform customer-services, logistics-coordination, and contract-administration functions.
  • Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
  • Carryout inventory management in the Warehouse Management System.
  • Prepare documents for customs-clearance purposes and maintain records thereof.
  • Provide sales-support to the commercial team and source freight services competitively with carriers / forwarders.
  • Assist in the preparation of Management Information Systems (MIS) reports.
  • Contribute towards the Company’s goals through committed efforts in client retention, cost control and vendor development.
  • Uphold the Company’s policies and procedures with respect to compliance, QHSSEC.
  • Execute additional tasks and administrative functions that may reasonably be assigned from time to time.
Recruitment criteria
  • A bachelor’s degree in any discipline.
  • 3+ years of relevant work experience in supply chain & logistics functions.
  • Sound knowledge of shipping, Incoterms, customs-documentation, warehouse management systems / ERP.
  • Intermediate MS-Excel skills.
  • UAE work experience, with good track-record.
Added advantage:
  • Experience with 3rd party logistics services company.
  • Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
  • Multinational work experience.
Skills & traits:
  • Strong analytical, multi-tasking & time-management skills.
  • Sense of ownership and commitment.
  • Good interpersonal & communication skills.
  • Proactive team player, ability to work independently.
Short-listed aspirants shall be contacted before the end of March 2023.

Job Features

Job Category

Customer Service, Customer Services Executive

Experience

3+ Years

Posted Date

13/03/2023

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other gen...