A tiempo completo
Europa y Oriente Medio, España
Publicado hace 5 meses

Access World es una empresa mundial de almacenamiento y logística de productos básicos con sede en Zug (Suiza) y que opera en varias regiones de Europa, América, África y Asia-Pacífico, cada una de ellas con sus propias funciones corporativas, entre las que se incluyen el desarrollo empresarial, las finanzas, el área jurídica y las operaciones.

In this role, you will have the opportunity to develop and maintain relationships with customers, carriers and other internal departments, ensuring efficient processing and management of orders. You will be responsible for various administrative tasks, ensuring all work is completed accurately and within set timeframes. This is an excellent opportunity for someone detail-oriented, pro-active with excellent communication skills, and passionate about providing outstanding customer service.

Tareas/responsabilidades:

  • Maintain contact with customers, carriers and internal departments, providing excellent communication and service.
  • Process and manage customer orders efficiently.
  • Input into the WMS accurately (keep our inventory system up to date i.e., create new jobs, releases, and outtake as per customer requests).
  • Offer services on behalf of customers as per their requests.
  • Prepare files for invoicing, ensuring the accuracy of details.
  • Carry out all other administrative tasks as required, relating to customer service and logistics.

Requisitos del puesto:

  • A customer service or logistics background.
  • Minimum of 3 years of work experience in customer service or similar role(s) in the logistics industry (shipping line company, forwarder).
  • Strong command of English language.
  • Air Freight operations execution proven experience.
  • Previous experience in Oracle would be advantageous.

Competencias requeridas:

  • Excellent communication skills and the ability to communicate effectively at all levels.
  • Pro-active and hands-on attitude, focusing on problem-solving and achieving results.
  • Accuracy and meticulous attention to detail.
  • Customer service oriented, with a passion for providing excellent service.
  • Willingness to further develop, learn and share knowledge proactively.
  • Ability to work independently, as well as part of a team, in a fast-paced environment.

Los solicitantes interesados deben enviar su currículum vitae por correo electrónico a moises.sanchez@accessworld.com

Características del Puesto

Categoría de Puesto

Servicio de atención al cliente

Experiencia

Más de 3 años

Fecha de publicación

16/11/2023

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