Empleo / Europa y Oriente Medio

Access World is a global commodity warehousing and logistics business headquartered in Zug, Switzerland and operates in various regions across Europe, the Americas, Africa and Asia-Pacific, each with their own corporate functions including business development, finance, legal, and operations. In this role, you will have the opportunity to develop and maintain relationships with customers, carriers and other internal departments, ensuring efficient processing and management of orders. You will be responsible for various administrative tasks, ensuring all work is completed accurately and within set timeframes. This is an excellent opportunity for someone detail-oriented, pro-active with excellent communication skills, and passionate about providing outstanding customer service. Tareas/responsabilidades:

• Maintain contact with customers, carriers and internal departments, providing excellent communication and service.
• Process and manage customer orders efficiently.
• Input into the WMS accurately (keep our inventory system up to date i.e., create new jobs, releases, and outtake as per customer requests).
• Offer services on behalf of customers as per their requests.
• Prepare files for invoicing, ensuring the accuracy of details.
• Carry out all other administrative tasks as required, relating to customer service and logistics.

Requisitos del puesto:

• A customer service or logistics background.
• Minimum of 3 years of work experience in customer service or similar role(s) in the logistics industry (shipping line company, forwarder).
• Strong command of English language.
• Air Freight operations execution proven experience.
• Previous experience in Oracle would be advantageous.

Competencias requeridas:

• Excellent communication skills and the ability to communicate effectively at all levels.
• Pro-active and hands-on attitude, focusing on problem-solving and achieving results.
• Accuracy and meticulous attention to detail.
• Customer service oriented, with a passion for providing excellent service.
• Willingness to further develop, learn and share knowledge proactively.
• Ability to work independently, as well as part of a team, in a fast-paced environment.

Los solicitantes interesados deben enviar su currículum vitae por correo electrónico a moises.sanchez@accessworld.com

Access World is a global commodities warehousing and logistics business. Access World has its Head Office in Zug, Switzerland and operates in various semi-autonomous regions with their own corporate functions including business development, finance, legal and operations. Access World USA is an integral and growing part of the wider Access World business. We are currently seeking ambitious and self-motivated individuals to join our Commercial team. Reporting to the Commercial Director, this dynamic role is charged with developing fresh sales opportunities and increasing the company's portfolio. Objetivo del puesto:

• Spearhead the establishment and growth of freight forwarding desk for general cargo.
• Una persona altamente motivada con las habilidades pertinentes, capaz de establecer y desarrollar relaciones con los clientes, transportistas/corredores, transportistas y operadores portuarios, etc.
• Adquisición de tarifas de la red de proveedores existente dentro de la organización, así como de la propia red de proveedores establecida.
• Proporcionar una propuesta de negocio a las partes interesadas internas para seguir apoyando el crecimiento de la oficina local de transporte de mercancías.
• Reports into the regional head.

Responsabilidades y obligaciones:

• Hunting for new clearing and forwarded related business focusing on import and export business in locally.
• Construir una nueva base de clientes.
• Desarrollar la estrategia de ventas de acuerdo con los segmentos del mercado de productos básicos del grupo.
• Leverage from own network in and further establish relationships with various partners not limited to associations, container carrier and network members globally.
• Strong team player able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients.
• Comunicar, compartir y colaborar con todas las sucursales de Access World en el extranjero sobre los clientes potenciales generados hacia y desde.
• Informe mensual de la actividad comercial en forma de pipeline de ventas.
• Capabilities reaching into the rest of Europe and globally is advantages.
• La experiencia en carga de proyectos es una ventaja.

Requisitos específicos para el puesto: Imprescindible

• Un título de una universidad reconocida en el campo de la logística sería una ventaja.
• Only those with minimum of 5 years proven sales experience and achievement in bringing in new sales need to apply (air freight and / or sea freight).
• Orientado a los resultados y con gran capacidad para priorizar las tareas con el fin de alcanzar el objetivo de ventas asignado.
• Para el éxito de esta función es fundamental contar con recursos y un excelente olfato comercial y empresarial.
• Una persona con iniciativa que sea capaz de dirigir todo el ciclo del proceso comercial, desde la adquisición hasta el cumplimiento.
• Capacidad para trabajar eficazmente en un entorno de trabajo de alta presión y ritmo rápido.
• Capacidad para viajar regularmente a nivel local y regional cuando sea necesario.
• Flexible a la hora de trabajar con socios de diferentes zonas horarias cuando sea necesario.

Habilidades de comunicación/idiomas:

• Buena capacidad de influencia con un estilo de trabajo colaborativo, fomentando la cooperación y el trabajo en equipo.
• Habilidades efectivas de negociación y resolución de conflictos.
• Strong command of English language.

Los solicitantes interesados deben enviar su currículum vitae por correo electrónico a moises.sanchez@accessworld.com

Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations. We are currently seeking to appoint a highly motivated individual to the role of Business Development Manager. Reporting to the Netherlands Managing Director, the individual will have the relevant skill sets, capable of developing compelling value propositions that foster strong relationships, selling all Access World commodities business and services. Las funciones incluirán, entre otras, las siguientes

• Find and develop qualified leads and convert them through the sales process into prospects and customers. Continuously keep the sales pipeline full with deals at various types and stages, including fresh/new (qualified) leads/introductions.
• Responsible for entire sales process up to business implementation.
• Achieve annual individual sales targets.
• Build relationships at all levels and represent the company in a professional manner, including making presentations and attending networking events.
• Review and analyze market information and developments in the commodities sector and work with the Netherlands Managing Director to determine or revise the sales strategy.
• Provide management reporting including business reviews, sales planning, meeting and visit reports, etc.
• Otras funciones que puedan asignarse ocasionalmente.

Los candidatos potenciales deben poseer los siguientes atributos:

• Minimum a degree from a locally recognized MBO/HBO.
• Minimum 5 years of total working experience with 2 years in direct hunting role, in the third party logistics sector.
• Un excelente olfato comercial y empresarial es fundamental para el éxito de esta función.
• Gran constructor de relaciones con las partes interesadas.
• Buen conocimiento de las industrias de gestión de envíos y logística.
• Buena capacidad de liderazgo e influencia con un estilo de trabajo colaborativo, fomentando la cooperación y el trabajo en equipo.
• Able to handle company information with confidentiality and discretion.

Los solicitantes interesados deben enviar su currículum vitae por correo electrónico a mitchel.spaans@accessworld.com

Access World is a global commodity warehousing and logistics business headquartered in Zug, Switzerland and operates in various regions across Europe, the Americas, Africa and Asia-Pacific, each with their own corporate functions including business development, finance, legal, and operations. In this role, you will have the opportunity to develop and maintain relationships with customers, carriers and other internal departments, ensuring efficient processing and management of orders. You will be responsible for various administrative tasks, ensuring all work is completed accurately and within set timeframes. This is an excellent opportunity for someone detail-oriented, pro-active with excellent communication skills, and passionate about providing outstanding customer service. Tareas/responsabilidades:

• Maintain contact with customers, carriers and internal departments, providing excellent communication and service.
• Process and manage customer orders efficiently.
• Input into the WMS accurately (keep our inventory system up to date i.e., create new jobs, releases, and outtake as per customer requests).
• Offer services on behalf of customers as per their requests.
• Prepare files for invoicing, ensuring the accuracy of details.
• Carry out all other administrative tasks as required, relating to customer service and logistics.

Requisitos del puesto:

• Completed MBO education with a customer service or logistics background.
• Minimum of 4 years of work experience in customer service or similar role(s).
• Dominio de los idiomas neerlandés e inglés.
• Previous experience with warehouse management systems and order processing, preferably using Softpak.
• Experience in a logistics environment would be advantageous.

Competencias requeridas:

• Excellent communication skills and the ability to communicate effectively at all levels.
• Pro-active and hands-on attitude, focusing on problem-solving and achieving results.
• Accuracy and meticulous attention to detail.
• Customer service oriented, with a passion for providing excellent service.
• Willingness to further develop, learn and share knowledge proactively.
• Ability to work independently, as well as part of a team, in a fast-paced environment.

Los solicitantes interesados deben enviar su currículum vitae por correo electrónico a rick.balk@accessworld.com y miranda.van.der.giesen@accessworld.com.

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo. We are strengthening our Customer Services team. If you have 3+ years of relevant experience, believe in service-excellence, possess strong organizational and time management skills; adopt a proactive approach to problem-solving, are good at multi-tasking, and are looking for a rewarding career with a global logistics company, please apply before 20 de marzo de 2023Enviando su CV actualizado junto con una breve carta de presentación a hr_dubai@accessworld.com. Descripción del puesto y criterios de selección:

• Designación: Ejecutivo de atención al cliente.
• Línea jerárquica: Director General Adjunto.
• Lugar de trabajo: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, EAU.
• Horario de trabajo: De 8.30 a 17.30 horas, de lunes a viernes.
• Fecha de inicio prevista: Inmediato.

Funciones y responsabilidades:

• Realizar funciones de atención al cliente, coordinación logística y administración de contratos.
• Colaborar con el equipo de Operaciones para garantizar que los envíos y servicios se ejecutan de acuerdo con los requisitos del cliente.
• Llevar a cabo la gestión del inventario en el Sistema de Gestión de Almacenes.
• Preparar documentos para el despacho de aduanas y llevar un registro de los mismos.
• Proporcionar apoyo de ventas al equipo comercial y buscar servicios de transporte de mercancías de forma competitiva con los transportistas/transitarios.
• Ayudar en la preparación de los informes de los Sistemas de Información de Gestión (SIG).
• Contribuir a los objetivos de la empresa mediante esfuerzos comprometidos en la retención de clientes, el control de costes y el desarrollo de proveedores.
• Respetar las políticas y procedimientos de la empresa en materia de cumplimiento, QHSSEC.
• Ejecutar tareas y funciones administrativas adicionales que puedan asignársele razonablemente de vez en cuando.

Criterios de contratación

• Licenciatura en cualquier disciplina.
• 3+ years of relevant work experience in supply chain & logistics functions.
• Conocimientos sólidos de envíos, Incoterms, documentación aduanera, sistemas de gestión de almacenes / ERP.
• Conocimientos intermedios de MS-Excel.
• Experiencia laboral en los EAU, con buen historial.

Ventaja añadida:

• Experiencia con empresas de servicios logísticos de terceros.
• Familiaridad con la zona franca de Jebel Ali y los procedimientos aduaneros de Dubai.
• Experiencia laboral multinacional.

Skills & traits:

• Strong analytical, multi-tasking & time-management skills.
• Sentido de pertenencia y compromiso.
• Good interpersonal & communication skills.
• Jugador de equipo proactivo, capacidad para trabajar de forma independiente.

Se contactará con los aspirantes preseleccionados antes de finales de marzo de 2023.