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Access World服务于全球货运及项目运输、商品仓储，业务范围涵盖物流。我们在30个国家开展业务，提供完整的物流、仓储、供应链解决方案，根据客户的需求，量身定制各种商品，包括金属、矿物、软商品、化学品、可再生能源、石油与天然气、项目货物，以及普通货物。我们是伦敦金属交易所（LME）和芝加哥商品交易所（CME）认可的仓库管理服务商，为有色金属、黑色金属、铁合金和小金属的贸易商、生产商、金融机构与消费者提供仓储和相关物流服务及增值服务。我们的全球办事处开设在非洲、亚太地区、欧洲和中东以及美洲，业务也随之蓬勃发展。通过半自治办公室运营的地区都拥有自己的公司职能部门，包括商业、财务、人力资源、合规与法律、客户服务和运营部门。

直属主管： 商务总监

所属部门： 商业部

岗位职责：

The Commercial Assistant plays a crucial role in supporting the day-to-day operations of the commercial or business development department. This position involves providing administrative and organizational assistance, coordinating communications, and contributing to the overall efficiency and effectiveness of the commercial team.

Responsibilities and Accountabilities

• Administrative Support:
  • Assist in managing the daily administrative tasks of the commercial department, including organizing meetings, scheduling appointments and handling correspondence.
• Documentation and Filing:
  • Maintain accurate and organized documentation, contracts and records related to commercial activities. Ensure confidentiality and easy retrieval of information when needed.
• Data Entry and Analysis:
  • Enter and analyze relevant data related to commercial transactions, customer interactions, and market trends. Generate reports to support decision-making processes.
  • Entering Service & Purchase orders into the system.
• 采购：
  • Assist the sourcing team where needed to source rates for the commercial team from different vendors.
• Communication Coordination:
  • Facilitate communication between internal teams, clients, and external stakeholders. Ensure timely dissemination of information and follow up on action items.
• Customer Relationship Management (CRM):
  • Assist in updating and maintaining the CRM system with accurate and current customer information. Support the commercial team in managing client relationships.
• Market Research:
  • Conduct research on industry trends, competitors, and market opportunities. Summarize findings for the commercial team’s review and decision-making.
• Proposal and Quotation Assistance:
  • Support the preparation of commercial proposals and quotations. Ensure all relevant information is included and assist in the submission process.
• Order Processing:
  • Assist in processing and tracking customer orders. Collaborate with logistics and sales teams to ensure timely and accurate order fulfillment.
• Collaboration with Sales Team:
  • Work closely with the sales team to provide necessary support, including coordinating sales activities, preparing sales reports and assisting in customer follow-ups.
• Contract Management:
  • Aid in the management of contracts, including tracking deadlines, ensuring compliance, and assisting in the negotiation process.
• Campaign Coordination:
  • Assist in the planning, execution, and tracking of marketing campaigns. Coordinate with team members to ensure seamless implementation and timely delivery.
• Event Support:
  • Support the planning and execution of marketing events, including trade shows, conferences, and service launches. Coordinate logistics, handle registrations and assist with promotional materials.
• Content Development Assistance:
  • Aid in the creation and editing of marketing content, including blog posts, social media updates and promotional materials. Ensure consistency in messaging and branding.

岗位具体要求：

• High school diploma (Bachelor’s degree preferred).
• Team player, who can immediately bring innovation and creativity to current sales model.
• Exceptional written and oral communication skills, with the ability to communicate with individuals on varying professional levels.
• Business acumen, with strong presentation and negotiation skills.
• 以客户服务为导向，工作态度果断，有说服力。
• Ability to multi-task and handle shifting priorities.
• 熟练掌握计算机软件（Excel、Outlook、PowerPoint 和 Word）。
• Must have superior organizational skills and ability to work in a fast-paced, deadline-driven environment.
• 扎实的问题解决技能和批判性思维能力。

有意向的申请人可通过电子邮件将简历提交至邮箱 Daniela.pallares@accessworld.com