Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.

所属部门：: IT
直属主管： Senior Group IT Manager

岗位职责：

We are seeking an experienced IT Infrastructure Manager to lead the design, stability and evolution of our global infrastructure environment.
While this position is physically based in Durban, South Africa, the role provides support to various teams across Access World’s global operations, working closely with stakeholders and managing team members across multiple countries, across multiple countries and regions.
This is a strategic technical leadership role responsible for ensuring the performance, resilience and security of enterprise infrastructure platforms that support international operations. The role will oversee hybrid infrastructure environments, lead infrastructure projects, and guide a team responsible for maintaining mission-critical technology services.

As IT Infrastructure Manager, you will:

• Lead the design, implementation and optimisation of global infrastructure platforms
• Ensure high availability, performance and resilience of enterprise systems
• Manage hybrid environments including Microsoft infrastructure, Azure cloud platforms and enterprise networking
• Provide technical leadership on infrastructure transformation and technology projects
• Strengthen cybersecurity, governance and compliance standards across infrastructure environments in collaboration with our internal InfoSec team.
• Lead and develop a team of infrastructure engineers and system administrators
• Manage vendor relationships and technology investments
• Drive continuous improvement, innovation and operational efficiency across infrastructure services

Key Responsibilities

Infrastructure & Systems Management

• Design, implement and maintain enterprise IT infrastructure solutions across physical and cloud environments.
• Ensure high availability, performance and security of infrastructure systems globally.
• Oversee infrastructure capacity planning for both physical and virtual environments.
• Monitor system performance and identify opportunities for optimisation and improvement.
• Conduct root cause analysis for incidents and implement corrective actions.

Technology Solutions & Projects

• Participate in the design, testing (UAT) and implementation of new IT solutions.
• Scope hardware and software requirements aligned to business needs.
• Coordinate system testing, deployment and upgrades across environments.
• Provide technical leadership for infrastructure-related projects and initiatives.

Security, Risk & Compliance

• Maintain infrastructure security in line with best practice standards.
• Ensure systems and policies support PCI compliance and relevant regulatory requirements.
• Work closely with the internal Information Security team to mitigate risks, vulnerabilities and cyber threats.
• Ensure antivirus, security tools and infrastructure controls are current and aligned to industry standards.

Service Delivery & Operations

• Ensure infrastructure services meet defined SLAs and operational requirements.
• Coordinate with global service desks, technical teams and external vendors.
• Establish clear communication processes regarding system performance and outages.
• Support technical audits and implement recommended improvements.

Leadership & Team Development

• Provide direction, coaching and mentorship to systems administrators and engineers.
• Develop technical capability and leadership skills within the team.
• Ensure strong collaboration across IT teams and business stakeholders.
• Foster a high-performance culture focused on service excellence and innovation.

Financial & Resource Management

• Manage infrastructure budgets and ensure cost-effective utilisation of technology resources.
• Oversee licensing, infrastructure investments and vendor relationships.
• Drive cost optimisation initiatives while maintaining service quality.

Governance & Continuous Improvement

• Maintain infrastructure documentation, standards and operational procedures.
• Ensure change management processes are followed for all production system changes.
• Identify opportunities to enhance authentication, security and data protection processes.
• Continuously improve infrastructure strategies and technology solutions to support business growth.

Minimum Qualifications / Experience

• Degree or Diploma in Information Technology or related discipline
• 10+ years’ experience in enterprise infrastructure environments
• 3+ years in an infrastructure leadership or management role
• Strong experience with Microsoft Server environments, Azure cloud platforms and enterprise networking
• Expertise in Office 365, Active Directory, infrastructure security and systems performance management
• Professional certifications such as MCSE/MCSA, A+, N+, Fortinet or equivalent will be advantageous.

有意向的申请人可通过电子邮件将简历提交至邮箱 AFR_Recruitment@accessworld.com