ZH 
EN_GB 
ES 职业发展
加入Access World
Operations Manager Exports
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Operations
直属主管： Customer Service Head: Operations
岗位职责：
- Lead operations teams to deliver safe, efficient and accurate handling, storage and movement of commodities aligned to Access World operational standards.
- Drive execution of warehouse activities to achieve productivity, cost efficiency and service delivery targets across inbound and outbound logistics.
- Position operations as a key component of integrated supply chain solutions through effective resource utilisation and operational control.
- Oversee daily operations including receiving, storage and dispatch to ensure efficient and accurate service delivery.
- Coordinate Team Leaders and operational teams to align activities with business and client requirements.
- Manage inventory processes to ensure accurate stock levels and record integrity.
- Monitor stock movements, investigate discrepancies and implement corrective actions.
- Plan and schedule operational activities to optimise resources, workflow and productivity.
- Collaborate with supply chain stakeholders to meet client requirements and service level agreements (SLAs).
- Drive adherence to health and safety standards to maintain a safe working environment.
- Ensure compliance with operational procedures, company policies and regulatory requirements.
- Track and analyse operational performance metrics to identify gaps and improvement opportunities.
- Drive productivity and cost-efficiency initiatives to improve overall operational performance.
- Track and analyse operational performance metrics to identify gaps and improvement opportunities.
- Drive productivity and cost-efficiency initiatives to improve overall operational performance.
- Lead, coach and develop Team Leaders to deliver consistent, high-quality performance.
- Build a culture of accountability, teamwork and operational excellence.
- Diploma in Logistics, Supply Chain Management, Business Administration or a related field (NQF Level 6).
- Valid driver's license.
- Minimum 5 years’ experience in operations management within logistics, freight or supply chain environments.
- At least 3 years’ experience supervising teams within warehouse or distribution environments.
- Experience handling commodities such as metals, bulk materials or general cargo.
- Experience in inventory management, stock control and warehouse management systems.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Representative: Transport
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Transport
直属主管： 客户服务经理
岗位职责：
Deliver accurate and timely client service support across logistics and freight operations to enhance client satisfaction, support operational efficiency, and maintain service standards aligned to Access World requirements.
Key Responsibilities
Client Service Operations
- Process client orders, bookings, and service requests accurately and within required timelines.
- Capture and maintain client and transactional data to ensure operational accuracy.
- Liaise with internal teams (warehousing, transport, clearing) to support seamless service delivery.
- Respond promptly to client queries and requests to maintain high service standards.
- Provide accurate updates on order status, shipments, and service-related matters.
- Proactively resolve client issues and escalate complex matters where necessary.
- Track shipments and monitor order progress to ensure delivery timelines are met.
- Validate documentation and system entries for accuracy and compliance.
- Manage booking amendments and changes to ensure service continuity.
- Prepare and verify shipping and operational documentation in line with requirements.
- Maintain accurate records to ensure audit readiness.
- Adhere to standard operating procedures and compliance standards.
- Monitor individual performance against service standards.
- Identify service gaps and improvement opportunities.
- Support process improvement initiatives to enhance efficiency and accuracy.
- Provide regular, accurate updates to clients and stakeholders.
- Compile service reports and support management reporting requirements.
- Escalate operational risks or delays proactively.
- Utilise logistics and client service systems to manage transactions effectively.
- Maintain data integrity across systems.
- Support invoicing inputs and reconciliation processes.
- 3 years’ experience in client service/administration within logistics, freight forwarding, or supply chain.
- 3 years’ experience in order processing and shipment coordination.
- 2 years’ experience handling client queries and resolving service issues.
- 2 years’ experience working with MS Office.
- Exposure to warehousing, transport, or freight operations.
- Experience working with ERP systems and client service platforms.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Representative: Stock
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Stock
直属主管： Customer Service Manager: Stock
Number of Vacancies: 2 (two)
岗位职责：
Deliver accurate and timely client service support across logistics and freight operations to enhance client satisfaction, support operational efficiency, and maintain service standards aligned to Access World requirements.
Key Responsibilities
Client Service Operations
- Process client orders, bookings, and service requests accurately and within required timelines.
- Capture and maintain client and transactional data to ensure operational accuracy.
- Liaise with internal teams (warehousing, transport, clearing) to support seamless service delivery.
- Respond promptly to client queries and requests to maintain high service standards.
- Provide accurate updates on order status, shipments, and service-related matters.
- Proactively resolve client issues and escalate complex matters where necessary.
- Track shipments and monitor order progress to ensure delivery timelines are met.
- Validate documentation and system entries for accuracy and compliance.
- Manage booking amendments and changes to ensure service continuity.
- Prepare and verify shipping and operational documentation in line with requirements.
- Maintain accurate records to ensure audit readiness.
- Adhere to standard operating procedures and compliance standards.
- Monitor individual performance against service standards.
- Identify service gaps and improvement opportunities.
- Support process improvement initiatives to enhance efficiency and accuracy.
- Provide regular, accurate updates to clients and stakeholders.
- Compile service reports and support management reporting requirements.
- Escalate operational risks or delays proactively.
- Utilise logistics and client service systems to manage transactions effectively.
- Maintain data integrity across systems.
- Support invoicing inputs and reconciliation processes.
- 3 years’ experience in client service/administration within logistics, freight forwarding, or supply chain.
- 3 years’ experience in order processing and shipment coordination.
- 2 years’ experience handling client queries and resolving service issues.
- 2 years’ experience working with MS Office.
- Exposure to warehousing, transport, or freight operations.
- Experience working with ERP systems and client service platforms.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Representative: Projects
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Projects
直属主管： Customer Service Administration Manager
岗位职责：
Deliver accurate and timely client service support across logistics and freight operations to enhance client satisfaction, support operational efficiency, and maintain service standards aligned to Access World requirements.
Key Responsibilities
Client Service Operations
- Process client orders, bookings, and service requests accurately and within required timelines.
- Capture and maintain client and transactional data to ensure operational accuracy.
- Liaise with internal teams (warehousing, transport, clearing) to support seamless service delivery.
- Respond promptly to client queries and requests to maintain high service standards.
- Provide accurate updates on order status, shipments, and service-related matters.
- Proactively resolve client issues and escalate complex matters where necessary.
- Track shipments and monitor order progress to ensure delivery timelines are met.
- Validate documentation and system entries for accuracy and compliance.
- Manage booking amendments and changes to ensure service continuity.
- Prepare and verify shipping and operational documentation in line with requirements.
- Maintain accurate records to ensure audit readiness.
- Adhere to standard operating procedures and compliance standards.
- Monitor individual performance against service standards.
- Identify service gaps and improvement opportunities.
- Support process improvement initiatives to enhance efficiency and accuracy.
- Provide regular, accurate updates to clients and stakeholders.
- Compile service reports and support management reporting requirements.
- Escalate operational risks or delays proactively.
- Utilise logistics and client service systems to manage transactions effectively.
- Maintain data integrity across systems.
- Support invoicing inputs and reconciliation processes.
- 3 years’ experience in client service/administration within logistics, freight forwarding, or supply chain.
- 3 years’ experience in order processing and shipment coordination.
- 2 years’ experience handling client queries and resolving service issues.
- 2 years’ experience working with MS Office.
- Exposure to warehousing, transport, or freight operations.
- Experience working with ERP systems and client service platforms.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Representative: Imports
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Clearing and Forwarding
直属主管： 客户服务经理
Number of Vacancies: 2 (two)
岗位职责：
Deliver accurate and timely client service support across logistics and freight operations to enhance client satisfaction, support operational efficiency, and maintain service standards aligned to Access World requirements.
Key Responsibilities
Client Service Operations
- Process client orders, bookings, and service requests accurately and within required timelines.
- Capture and maintain client and transactional data to ensure operational accuracy.
- Liaise with internal teams (warehousing, transport, clearing) to support seamless service delivery.
- Respond promptly to client queries and requests to maintain high service standards.
- Provide accurate updates on order status, shipments, and service-related matters.
- Proactively resolve client issues and escalate complex matters where necessary.
- Track shipments and monitor order progress to ensure delivery timelines are met.
- Validate documentation and system entries for accuracy and compliance.
- Manage booking amendments and changes to ensure service continuity.
- Prepare and verify shipping and operational documentation in line with requirements.
- Maintain accurate records to ensure audit readiness.
- Adhere to standard operating procedures and compliance standards.
- Monitor individual performance against service standards.
- Identify service gaps and improvement opportunities.
- Support process improvement initiatives to enhance efficiency and accuracy.
- Provide regular, accurate updates to clients and stakeholders.
- Compile service reports and support management reporting requirements.
- Escalate operational risks or delays proactively.
- Utilise logistics and client service systems to manage transactions effectively.
- Maintain data integrity across systems.
- Support invoicing inputs and reconciliation processes.
- 3 years’ experience in client service/administration within logistics, freight forwarding, or supply chain.
- 3 years’ experience in order processing and shipment coordination.
- 2 years’ experience handling client queries and resolving service issues.
- 2 years’ experience working with MS Office.
- Exposure to warehousing, transport, or freight operations.
- Experience working with ERP systems and client service platforms.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Representative: Exports
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Exports
直属主管： 客户服务经理
岗位职责：
Deliver accurate and timely client service support across logistics and freight operations to enhance client satisfaction, support operational efficiency, and maintain service standards aligned to Access World requirements.
Key Responsibilities
Client Service Operations
- Process client orders, bookings, and service requests accurately and within required timelines.
- Capture and maintain client and transactional data to ensure operational accuracy.
- Liaise with internal teams (warehousing, transport, clearing) to support seamless service delivery.
- Respond promptly to client queries and requests to maintain high service standards.
- Provide accurate updates on order status, shipments, and service-related matters.
- Proactively resolve client issues and escalate complex matters where necessary.
- Track shipments and monitor order progress to ensure delivery timelines are met.
- Validate documentation and system entries for accuracy and compliance.
- Manage booking amendments and changes to ensure service continuity.
- Prepare and verify shipping and operational documentation in line with requirements.
- Maintain accurate records to ensure audit readiness.
- Adhere to standard operating procedures and compliance standards.
- Monitor individual performance against service standards.
- Identify service gaps and improvement opportunities.
- Support process improvement initiatives to enhance efficiency and accuracy.
- Provide regular, accurate updates to clients and stakeholders.
- Compile service reports and support management reporting requirements.
- Escalate operational risks or delays proactively.
- Utilise logistics and client service systems to manage transactions effectively.
- Maintain data integrity across systems.
- Support invoicing inputs and reconciliation processes.
- 3 years’ experience in client service/administration within logistics, freight forwarding, or supply chain.
- 3 years’ experience in order processing and shipment coordination.
- 2 years’ experience handling client queries and resolving service issues.
- 2 years’ experience working with MS Office.
- Exposure to warehousing, transport, or freight operations.
- Experience working with ERP systems and client service platforms.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Administration Manager: Transport & Projects
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Transport & Projects
直属主管： Regional Head of Transport
岗位职责：
- Lead client service operations to deliver efficient, accurate and responsive service across logistics and freight activities aligned to Access World standards.
- Drive coordination of client interactions, order management and communication to achieve high levels of client satisfaction and service performance.
- Position the client service function as a key contributor to operational efficiency and client retention through effective service delivery.
- Oversee and manage all client service activities across logistics and freight operations, ensuring efficient, accurate and timely service delivery.
- Coordinate and guide Client Service Representatives to align daily activities with operational and business requirements.
- Ensure inventory accuracy through regular cycle counts and reconciliation processes.
- Build, maintain and strengthen client relationships to drive long-term partnerships and high levels of customer satisfaction.
- Manage client queries, requests and escalations professionally and efficiently, ensuring issues are resolved within agreed timelines.
- Oversee order processing, bookings and shipment tracking to ensure on-time and accurate delivery.
- Work closely with operational teams, including warehousing and transport, to ensure seamless service delivery.
- Manage customs-related processes and ensure compliance for all shipments.
- Monitor and analyse client service performance metrics to identify trends, risks and areas for improvement.
- Drive adherence to service level agreements (SLAs) and ensure client expectations are consistently met or exceeded.
- Continuously review and improve client service processes to enhance efficiency, accuracy and overall service delivery.
- Identify and implement opportunities to streamline workflows and optimise operational performance.
- Provide regular operational updates and service-related communication to clients, ensuring transparency and trust.
- Prepare and present reports on service performance, client feedback and operational outcomes to support decision-making.
- Ensure accurate invoicing and reporting aligned to financial requirements, including P&L support and cash flow management.
- Manage vendor and client reconciliation processes.
- Lead, coach and develop Client Service Representatives to deliver consistent, high-quality service.
- Build team capability through ongoing training, mentorship and performance management.
- Foster a professional, customer-centric culture aligned to organisational values.
- Diploma in Logistics, Supply Chain Management, Business Administration or a related field (NQF Level 6).
- Valid driver’s license.
- Minimum 5 years’ experience in a client service role within logistics, freight forwarding or supply chain environments, with a strong focus on service delivery.
- At least 3 years’ experience in supervising or leading client service teams, including performance management and service quality oversight.
- Exposure to freight operations, including shipment coordination and tracking.
- Experience managing client accounts and service level agreements (SLAs), with a focus on client retention and satisfaction.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Customer Service Manager Exports
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
1 周 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: Operations
直属主管： Customer Service Head
岗位职责：
- Lead client service operations to deliver efficient, accurate and responsive service across logistics and freight activities aligned to Access World standards.
- Drive coordination of client interactions, order management and communication to achieve high levels of client satisfaction and service performance.
- Position the client service function as a key contributor to operational efficiency and client retention through effective service delivery.
- Oversee and manage all client service activities across logistics and freight operations, ensuring efficient, accurate and timely service delivery.
- Coordinate and guide Client Service Representatives to align daily activities with operational and business requirements.
- Ensure inventory accuracy through regular cycle counts and reconciliation processes.
- Build, maintain and strengthen client relationships to drive long-term partnerships and high levels of customer satisfaction.
- Manage client queries, requests and escalations professionally and efficiently, ensuring issues are resolved within agreed timelines.
- Oversee order processing, bookings and shipment tracking to ensure on-time and accurate delivery.
- Work closely with operational teams, including warehousing and transport, to ensure seamless service delivery.
- Manage customs-related processes and ensure compliance for all shipments.
- Monitor and analyse client service performance metrics to identify trends, risks and areas for improvement.
- Drive adherence to service level agreements (SLAs) and ensure client expectations are consistently met or exceeded.
- Continuously review and improve client service processes to enhance efficiency, accuracy and overall service delivery.
- Identify and implement opportunities to streamline workflows and optimise operational performance.
- Provide regular operational updates and service-related communication to clients, ensuring transparency and trust.
- Prepare and present reports on service performance, client feedback and operational outcomes to support decision-making.
- Ensure accurate invoicing and reporting aligned to financial requirements, including P&L support and cash flow management.
- Manage vendor and client reconciliation processes.
- Lead, coach and develop Client Service Representatives to deliver consistent, high-quality service.
- Build team capability through ongoing training, mentorship and performance management.
- Foster a professional, customer-centric culture aligned to organisational values.
- Diploma in Logistics, Supply Chain Management, Business Administration or a related field (NQF Level 6).
- Valid driver's license.
- Minimum 5 years’ experience in a client service role within logistics, freight forwarding or supply chain environments, with a strong focus on service delivery.
- At least 3 years’ experience in supervising or leading client service teams, including performance management and service quality oversight.
- Exposure to freight operations, including shipment coordination and tracking.
- Experience managing client accounts and service level agreements (SLAs), with a focus on client retention and satisfaction.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Senior Paralegal
Access World Singapore
全职
Asia Pacific, Singapore
2 周 之前发布
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
所属部门：: Legal & Corporate Compliance
直属主管： Legal & Corporate Compliance Head, Asia Pacific
Purposes of the position
- Provide and manage legal support for Access World businesses and functions in assigned markets in the Asia Pacific region.
- Manage onboarding of new customers and vendors including conducting KYC and sanction searches and reviewing results.
- Manage corporate secretarial matters (e.g. drafting of board resolutions, manage regulatory filings) to ensure corporate secretarial compliance across the Asia Pacific region.
- Draft board resolutions.
- Keep track of, and comply with, regulatory filing requirements.
- Keep up-to-date internal records.
- First cut review of onboarding documentation submitted by counterparties.
- Review results and escalating or requesting for additional information where necessary.
- Preparing KYC/Due Diligence reports for internal records.
- Ensuring files are named in line with internal convention to ensure easy retrieval.
- Organising of folders and filing of documents to ensure easy retrieval.
- 必要
- A university legal degree from a local or an internationally recognized University or a Diploma in Law from local or an internationally recognized institution.
- Between 5 to 10 years’ PQE, with experience either as in-house paralegal or as an assistant in a commercial law department at an established law firm.
- An independent worker, confident and capable of managing internal stakeholders.
- 能够保密并谨慎处理公司信息。
- 具备在跨职能和多元文化团队中工作的能力。
- Independent worker, responsible and self-driven.
- Experience in the logistics sector is preferred.
- Good attention to detail.
- Communication Skills/ Languages
- Good verbal and written communication skills in English and Mandarin to liaise with Mandarin-speaking counterparts.
- 有效的人际交往技能。
- Effective negotiation and conflict resolution skills.
岗位特点
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain so...
Commercial Analyst / Intern
Access World New York
全职
New York, North America
2 个月 之前发布
Access World is a leading global commodity warehousing and logistics provider, specializing in the handling, storage, and processing of a wide range of commodities, including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and agricultural products. As an approved warehouse keeper for the London Metal Exchange and COMEX, we provide LME and CME warehousing and related services to traders, producers, financiers, and consumers of base metals worldwide. Beyond metals, Access World also delivers integrated warehousing and logistics solutions for commodities such as cocoa, rubber, and cotton.
岗位地点： New York / Hybrid
岗位职责：
We are seeking a motivated Commercial Analyst / Intern to support our Nonferrous Commercial team. The ideal candidate will have a strong interest in commodities, finance, and the agile supply chains that support physical trading and distribution. The position offers hands-on exposure to the commercial side of supply chain operations, particularly in the metals and mining sector, and the opportunity to see how deals progress from pricing through execution.
Key Responsibilities
Commercial Support & Quoting:
- Prepare competitive pricing analysis to support commercial proposals and quotations for metals and mining clients. Maintain and update rate sheets, cost models, and pricing templates.
- Stock Reporting: Manage and compile reports on stock levels, ensuring accurate and timely information is available for decision making.
- Market Research: Conduct research on global commodities markets, including supply and demand dynamics, geopolitical factors, and economic indicators.
- Project Support: Assist in various projects related to commodities trading and logistics, offering support where needed to ensure successful outcomes.
- Recent degree in Business, Finance, Economics, Supply Chain Management, Shipping, or a related field.
- A keen interest in the logistics and commodities sector, with a desire to learn and grow within the industry.
- Strong analytical skills and comfortable working with data.
- Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
- Proficient in Microsoft Office, especially Excel. Experience with data analysis tools is a plus.
- Right to Work/Permit to work in United States.
- Exposure to commercial side of shipping, warehousing, and logistics.
- Hands-on experience working with pricing, operational implementation, and financial processes.
- Direct collaboration with commercial leadership, operations teams, and finance professionals.
- Insight into how logistics services are priced, sold, and executed.
岗位特点
Access World is a leading global commodity warehousing and logistics provider, specializing in the handling, storage, and processing of a wide range of commodities, including non-ferrous and ferrous m...
Trade Lane Manager (BDM)
中国（上海）Access World
全职
亚太、中国（上海）
3 个月 之前发布
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
[gap]
所属部门：: Freight & Project Forwarding
直属主管： 商务经理
[gap]
Purposes of the position
- A highly motivated individual with the relevant skill sets, capable of establishing new accounts and develop the freight forwarding business , focus on Sino-Central America/Latam
- Manage and meet targeted growth for the freight and project forwarding desk
- Develop new trade lane business (with focus on import business)
- Build and maintain a pipeline of prospective clients
- Deliver sales presentations and proposals
- Manage key import accounts and ensure client satisfaction
- Advise clients on export and import procedures, customs, and logistics solutions
- Negotiate rates and prepare competitive quotations
- With a stable customer base and consistent sales volume, can achieve sales targets.
- Bachelor’s degree in International Trade, Logistics, or related field
- 3–5 years’ sales experience in freight forwarding/logistics
- Strong knowledge of international shipping and customs
- Excellent communication, negotiation, and time management skills
- Fluent in English; other languages, especially Spanish or Portuguese a big plus
- Understanding of at least one of the listed import markets: Africa/ South Africa; LATAM (Chile and Brazil);
- Knowledge of import business from above markets strongly preferred.
- Hunter mentality, sales & results-driven
- Familiarity with Incoterms, ocean/air freight, and customs brokerage
- Understanding of selling integrated import solutions incl. customs clearance, warehousing and distribution
- Existing network of clients (import customers a plus)
- Competitive salary plus commission
- Comprehensive benefits
- Professional development and career growth
岗位特点
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain so...
Commercial Manager (Copper Products)
中国（上海）Access World
全职
亚太、中国（上海）
3 个月 之前发布
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
[gap]
所属部门：: Commercial, Non-Ferrous Metals
直属主管： Deputy Commercial Head, Non-Ferrous Metals, GCA
[gap]
Purposes of the position
- A highly motivated individual with the relevant skill sets, capable of establishing new accounts and develop the copper products business including copper cathodes, blister, reverts, anodes etc.
- Manage and meet targeted growth for the copper products, including copper cathodes etc.
- Establishing new copper products sales strategies, developing new copper products opportunities, building and maintaining client relationship Formulate 6-12 months sales action plan in line with group direction
- Meet and achieve copper products, mainly copper cathodes, blister, reverts, anodes sales target KPI and budget
- Weekly/monthly commercial reporting to direct Manager on all sales and business development
- Hunting for new copper products sales in China
- Participate in global and local tenders
- 与所有Access World海外分支机构沟通、分享和合作，了解往来于任何地点的潜在客户
- Strong team player whilst liaising and coordinating with clients, vendors and internal operational team members
- 确保遵守Access World集团政策
- 不时指派的其他职责
- To achieve and complete annual revenue/GP target
- Ensure customer database is updated and all sales related reports/plans/Monday system are completed in a timely manner
- Internal - Overseas offices and/or branches - Local operations team - Key staff from Global office
- External - Direct clients - Strategic service providers, partners and vendors - Government regulatory agency/port authorities
- International commercial development
- 接触全球角色
- 工商管理、物流或相关领域的文凭或学位
- More than 5 years relevant experience with a track record in sales and business development in the copper products industry.
- 有业务渠道和客户联系者优先
- Existing network within the copper products industry, producers, traders, consumers, freight forwarders
- Existing knowledge of copper products markets and different products involved
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales targets
- 足智多谋，具备出色的商业和创业才能，是该职位成功的关键
- 积极主动，能够亲自参与/领导从采购到履行的整个商业流程
- Excellent interpersonal and communication skills
- 能够在高压和快节奏的工作环境中高效工作
- Flexible in working with partners from different time zones when required
- 具有较强的影响力，工作作风协调，促进合作和团队合作
- 良好的谈判和冲突解决能力
- Fluent in Chinese, fluency in English is a plus
岗位特点
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain so...
Industrial Projects Head, GCA
中国（上海）Access World
全职
亚太、中国（上海）
3 个月 之前发布
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
[gap]
所属部门：: Industrial Projects
直属主管： Commercial Head, Freight & Project Forwarding
[gap]
岗位职责：
- Head our Project logistics presence within GCA generating new business opportunities through own network as well as leveraging the company’s existing network as well as;
- Supporting other global project teams for projects originating in or destined for GCA
- The ability to plan and execute complex logistics and transportation projects including Heavy Lift projects within GCA and abroad
- A highly motivated individual with the relevant skill sets, capable of establishing and developing client and vendor relationships in GCA, including transporters, route consultants, port operators, carriers etc
- Development and Maintenance of the Project Forwarding Vertical within GCA
- Budget Preparations and financial responsibility for the Project Forwarding Business Unit across GCA
- Responsible for the implementation and future strategy sectors such as Oil & Gas, Mining, Energy verticals within Project Business Unit
- Develop New Network Partners across GCA for strategic locations
- Development of business within GCA to further complement the Growth Strategy
- Develop new customer relations with specific focus sectors and maintain key existing customer relationships as and when allocated
- Support existing Project departments within Africa, Americas, Middle East and Europe in drafting complex project logistics proposals and execution thereof for clients based in GCA
- Devise and implement the Commercial Strategy; identify business opportunities within the industry and convert into revenue
- Responsible for the performance of complex and technical logistics operations for both overseas and in-country projects
- 采购本地和国际进出口货物的运输和海运费率
- Develop new markets outside of the current project business within Access World GCA
- 解决内部和外部的运营问题，与供应商（港口运营商、运输商等）和内部客户进行联络和协调
- Actively participate as a member of Access World Global Project team and working closely with other business units within GCA and other Access World entities globally
- Communicate and work with all overseas Access World branches on Freight & Project leads
- Monthly reporting in the form of business unit EBIT results
- Reinforce Access World Group culture, values and reputation
- 确保遵守 Access World 集团政策
- 内部
- Customer service teams
- Commercial and Operations teams globally
- Country management teams
- Compliance department
- Legal department
- 海外办事处和分支机构
- 外部
- Business community, especially the project logistics sectors
- Local joint venture partners
- International Customers and other market participants
- Strategic service providers and vendors (e.g. warehouse providers, shipping lines, trucking companies, freight forwarding agents, etc.)
- Gain experience in executing green field projects in multiple countries
- Regional investment work
- Exposure to commodities, freight and industrial markets in the region
- Minimum a degree/Diploma from recognized Institute in the logistics field
- Minimum 5-years Projects/HLOOG experience in China
- 出色的商业和创业天赋对本职位的成功至关重要
- 与利益相关方建立良好关系
- 熟悉航运和物流管理行业，尤其侧重于以下方面
- Local and Over-border transport of Breakbulk, OOG and heavy lift
- Analytical approach with capabilities of compiling project shipment estimates and load planning
- Proven ability to work on cross-functional and multicultural team
- 具有很强的个性、主动性、创造性、创新性和分析能力
- 一丝不苟、认真负责、工作态度积极
- 具有独立工作和团队合作的能力
- 适应性强，能够适应普遍条件
- 精通 Microsoft Office
- 能够在高压、快节奏的工作环境中有效工作，并在截止日期前完成任务
- 出差能力
- 办公时间以外的可用性
- 准确性和注重细节
- 组织能力强
- 良好的行政管理技能
- 快速学习
- 积极主动
- 出口、进口、仓储和运输常识
- 态度积极，乐于助人
- 良好的英语书面和口语能力
- 卓越的人际交往和沟通技能
- 良好的谈判和冲突解决能力
- 定期向客户提供有关费率水平和市场动态的最新信息
- 有效利用电话和电子邮件通信
- 与员工和客户建立密切的工作关系
- 性格外向，能够与客户有效沟通并建立积极的关系
- Communicate and work with all overseas Access World branches on Freight & Project leads to and from GCA
岗位特点
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain so...
Commercial Manager – Battery Materials
中国（上海）Access World
全职
亚太、中国（上海）
3 个月 之前发布
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance, Legal, Customer Service, and Operations.
[gap]
所属部门：: Commercial, Non-Ferrous Metals
直属主管： Deputy Commercial Head, Non-Ferrous Metals, GCA
[gap]
岗位职责：
- A highly motivated individual with the relevant skill sets, capable of establishing new accounts and develop the battery materials business including Nickel, Cobalt & Lithium etc.
- Manage and meet targeted growth for the battery material, including Nickel, Cobalt & Lithium
- Establishing new battery materials sales strategies, developing new battery materials opportunities, building and maintaining client relationship Formulate 6-12 months sales action plan in line with group direction
- Meet and achieve battery materials, mainly Nickel, Cobalt & Lithium sales target KPI and budget
- Weekly/monthly commercial reporting to direct Manager on all sales and business development
- Hunting for new battery materials sales in China
- Participate in global and local tenders
- 与所有Access World海外分支机构沟通、分享和合作，了解往来于任何地点的潜在客户
- Strong team player whilst liaising and coordinating with clients, vendors and internal operational team members
- 确保遵守Access World集团政策
- 不时指派的其他职责
- To achieve and complete annual revenue/GP target
- Ensure customer database is updated and all sales related reports/plans/Monday system are completed in a timely manner
- 内部
- Overseas offices and/or branches
- Local operations team
- 全球办公室关键员工
- 外部
- Direct clients
- Strategic service providers, partners and vendors
- 政府监管机构/港务局
- International commercial development
- 接触全球角色
- 工商管理、物流或相关领域的文凭或学位
- More than 5 years relevant experience with a track record in sales and business development in the battery materials industry. Including lithium, nickel, cobalt
- 有业务渠道和客户联系者优先
- Existing network within the battery materials industry, producers, traders, consumers, freight forwarders
- Existing knowledge of battery materials markets and different products involved
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales targets
- 足智多谋，具备出色的商业和创业才能，是该职位成功的关键
- 积极主动，能够亲自参与/领导从采购到履行的整个商业流程
- Excellent interpersonal and communication skills
- 能够在高压和快节奏的工作环境中高效工作
- Flexible in working with partners from different time zones when required
- 具有较强的影响力，工作作风协调，促进合作和团队合作
- 良好的谈判和冲突解决能力
- Fluent in Chinese, fluency in English is a plus
岗位特点
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain so...
Group IT Manager, Infrastructure
Access World South Africa (Durban)
全职
Africa, South Africa, South Africa (Durban)
3 个月 之前发布
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
所属部门：: IT
直属主管： Senior Group IT Manager
岗位职责：
We are seeking an experienced IT Infrastructure Manager to lead the design, stability and evolution of our global infrastructure environment.
While this position is physically based in Durban, South Africa, the role provides support to various teams across Access World’s global operations, working closely with stakeholders and managing team members across multiple countries, across multiple countries and regions.
This is a strategic technical leadership role responsible for ensuring the performance, resilience and security of enterprise infrastructure platforms that support international operations. The role will oversee hybrid infrastructure environments, lead infrastructure projects, and guide a team responsible for maintaining mission-critical technology services.
As IT Infrastructure Manager, you will:
- Lead the design, implementation and optimisation of global infrastructure platforms
- Ensure high availability, performance and resilience of enterprise systems
- Manage hybrid environments including Microsoft infrastructure, Azure cloud platforms and enterprise networking
- Provide technical leadership on infrastructure transformation and technology projects
- Strengthen cybersecurity, governance and compliance standards across infrastructure environments in collaboration with our internal InfoSec team.
- Lead and develop a team of infrastructure engineers and system administrators
- Manage vendor relationships and technology investments
- Drive continuous improvement, innovation and operational efficiency across infrastructure services
- Design, implement and maintain enterprise IT infrastructure solutions across physical and cloud environments.
- Ensure high availability, performance and security of infrastructure systems globally.
- Oversee infrastructure capacity planning for both physical and virtual environments.
- Monitor system performance and identify opportunities for optimisation and improvement.
- Conduct root cause analysis for incidents and implement corrective actions.
- Participate in the design, testing (UAT) and implementation of new IT solutions.
- Scope hardware and software requirements aligned to business needs.
- Coordinate system testing, deployment and upgrades across environments.
- Provide technical leadership for infrastructure-related projects and initiatives.
- Maintain infrastructure security in line with best practice standards.
- Ensure systems and policies support PCI compliance and relevant regulatory requirements.
- Work closely with the internal Information Security team to mitigate risks, vulnerabilities and cyber threats.
- Ensure antivirus, security tools and infrastructure controls are current and aligned to industry standards.
- Ensure infrastructure services meet defined SLAs and operational requirements.
- Coordinate with global service desks, technical teams and external vendors.
- Establish clear communication processes regarding system performance and outages.
- Support technical audits and implement recommended improvements.
- Provide direction, coaching and mentorship to systems administrators and engineers.
- Develop technical capability and leadership skills within the team.
- Ensure strong collaboration across IT teams and business stakeholders.
- Foster a high-performance culture focused on service excellence and innovation.
- Manage infrastructure budgets and ensure cost-effective utilisation of technology resources.
- Oversee licensing, infrastructure investments and vendor relationships.
- Drive cost optimisation initiatives while maintaining service quality.
- Maintain infrastructure documentation, standards and operational procedures.
- Ensure change management processes are followed for all production system changes.
- Identify opportunities to enhance authentication, security and data protection processes.
- Continuously improve infrastructure strategies and technology solutions to support business growth.
- Degree or Diploma in Information Technology or related discipline
- 10+ years’ experience in enterprise infrastructure environments
- 3+ years in an infrastructure leadership or management role
- Strong experience with Microsoft Server environments, Azure cloud platforms and enterprise networking
- Expertise in Office 365, Active Directory, infrastructure security and systems performance management
- Professional certifications such as MCSE/MCSA, A+, N+, Fortinet or equivalent will be advantageous.
岗位特点
Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...