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IT Infrastructure Manager
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 2 months ago
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Reporting to: Head of IT Solutions
Purposes of the position:
- An exciting opportunity exists at Access World Global for an eager IT Infrastructure Manager.
- The IT Infrastructure Manager role sits within the Systems Administration and Infrastructure Team. The IT Infrastructure Manager is responsible for resolving escalated service issues, coaching system administrators and engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of Access World Global. This role is a key position within the IT Solutions group and will be called upon to resolve the highest-level technical issues. Ensuring the highest levels of systems, infrastructure availability and SLAs.
- This individual will be an integral part of the Information Technology organization reporting to the Head of IT Solutions to help improve and communicate the delivery of infrastructure solutions to the business.
- Oversees a large, complex organization with multiple functional disciplines/occupations or manages a program, regardless of size, that has critical impact upon the business. Significant responsibility for formulating and administering policies and programs manages significant human, financial and physical resources, and functions with high autonomy.
- Frequently influences business decisions made by senior leadership. Oversees the accountability and stewardship of Access World resources and the development of systems and procedures to protect organizational assets. Negotiates and influences others to understand and accept new concepts, practices, and approaches.
- Participating, providing, and assisting in the design, UAT and implementation of solutions.
- Hardware and software scoping and planning for business requirements.
- Capacity planning of resources for physical and virtual environments.
- Collaborate with cross-functional teams for project & service delivery, such as global service desk, technical teams and third-party solution providers.
- Engage in new and existing business project planning sessions to provide input and align to industry best standards.
- Ensure systems remain stable and requirements are continuously met.
- Ensure business SLAs, deliverables and projects are met timeously.
- Co-ordinate software & systems solutions testing and rollouts.
- Remain proactive and responsive to prospective clients and stakeholders.
- Retain and develop strong relationships with business stake holders, delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.
- Provide information and evidence for technical audits and advise on solutions for improvement.
- Determine efficient communication procedures for service delivery teams to relay back to clients for impact of systems.
- Provide daily direction and communication to team on performance through regular team connects.
- Grow, mentor, and upskill the team on technical and management skills.
- Coach direct reports on workforce issues.
- Enables and empowers the team to implement/execute a strategic vision or change for the better. Leads with passion and energy.
- Effectively maintain awareness of the business strategy and company profitability, including all budgetary controls focused on the impact that the specialist support team has on delivery of service ensuring the business achieves the revenue targets.
- Ensure departmental expenditure is within budget.
- Ensure software, infrastructure and all licensing expenditure is accounted for along in co-ordinance with the correct processes and relevant approvals.
- Drive cost management and savings initiatives to reduce overall operating expenses and improve profitability.
- Identify continuous improvement opportunities, and drive solutions to enhance processes around authentication, security and protection of data.
- Ensuring the best practices and policies are set in place and continuously reviewed for PCI compliance and ensure company’s attestation.
- Continuously provide enhanced and improved solutions/ strategies to business without disruption to systems & services.
- Maintain internal standards documentation with revisions and reviews.
- Proactively monitor, maintain and mitigate risks to sensitive data, cyber-attacks, vulnerabilities and security breaches.
- Continuously keep up with day-to-day security risks and forums.
- Strong approach to safety, with good appreciation of multiple Geo-location and compliance requirements in design.
- Conduct Root Cause Analysis (RCA) and implement corrective action.
- Ensure proper change controls and processes are in place and upheld by the team for changes to production and critical systems.
- Ensure Systems Engineering processes are properly documented, periodically reviewed and approved by the relevant stakeholders.
- Ensuring the software and Anti-Virus tools used throughout Access World are up to best practice and meet industry standards, as well as updated regularly to harden security and the risk against attacks.
- Extensive experience with Microsoft Windows Server and Azure plat forms.
- Install, configure, test and maintain operating systems, application software and system management tools.
- Strong knowledge of network infrastructure, i.e., Routing, Switching and Security.
- Manage and maintain Office 365 Security, Compliance and Governance, ensuring Office 365 is secure.
- Own and grow Systems Engineering & Realisation capabilities for Access World Global.
- Leadership skills: Ability to lead and motivate a team.
- Scripting and automation.
- Microsoft O365 Environment Installation, Monitoring, Support & Maintenance.
- Installation, configuration & management of Active Directory Domain and Certificate Services servers.
- Proactively ensure the highest levels of systems and infrastructure availability.
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
- Creation & maintenance of Remote Desktop Servers (RDS) including Gateway services.
- Participate in the design of information and operational support systems.
- Liaise with vendors and other IT personnel for problem resolution.
- Evaluates the existing systems and provides the technical direction to IT support staff.
- Virtualisation technologies (VMWare preferred).
- Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange and Remote Desktop Services.
- Messaging fundamentals (SMTP, DMARC, DKIM, SPF).
- Experience with on-premises AD, Azure AD, AD Connect, ADFS and similar technologies.
- Exposure to PCI-DSS and compliance Standards.
- Providing exceptional service to internal and external customers.
- Analytical Thinking: Ability to collect and analyse information, problem-solve, and make decisions.
- IT Diploma or Degree
- A+ / N+
- MCSE / MCSA
- 10+ Years' experience in Information Technology (at least 3 years in management)
- Experience with full product development life cycle
- Fortinet NSE
Job Features
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Business Development Manager, Freight Forwarding – Canada
Access World North America
Full Time
Canada, North America
Posted 2 months ago
Access World is a global Freight Forwarding and commodities warehousing company. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated services to traders, producers, financiers and consumers. Our worldwide offices and operations span across Africa, Asia Pacific, Europe, Middle East and the Americas. Each region operates in semi-autonomous offices with own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service and Operations.
Reports to: CEO Access World Canada
Department: Commercial
Location: Toronto, Montreal or Vancouver
Purposes of the position:
As a Business Development Manager, you will be responsible for building a freight forwarding team which manages the end-to-end process of shipping and transporting goods for our clients. You will collaborate closely with clients, carriers, and other stakeholders to ensure smooth operations and timely delivery. Your expertise in freight forwarding, logistics, and customs regulations will play a critical role in facilitating international and domestic shipments.
Responsibilities and Accountabilities:
- Client Relationship Management:
- Serve as the primary point of contact for commercial clients, maintaining strong relationships, and understanding their unique shipping requirements.
- Communicate proactively to provide updates on shipment status, resolve issues, and address any concerns promptly.
- Identify opportunities to enhance customer satisfaction and develop innovative solutions to meet client needs.
- Freight Forwarding Operations:
- Plan and coordinate the movement of commercial cargo, including land, sea, and air transportation.
- Collaborate with carriers, freight forwarders, and customs brokers to secure necessary transportation and handle all related documentation and customs procedures.
- Monitor and manage shipment costs, negotiating rates with carriers to optimize transportation expenses.
- Compliance and Documentation:
- Stay up-to-date with international and domestic regulations, customs requirements, and trade compliance laws.
- Ensure accuracy and completeness of all documentation to facilitate efficient customs clearance and avoid delays or penalties.
- Supply Chain Coordination:
- Collaborate with internal departments, including operations, and warehousing, to coordinate shipments and ensure timely delivery.
- Resolve any issues related to transportation, such as delays, damages, or shortages, by working closely with internal and external stakeholders.
- Continuous Improvement:
- Identify opportunities to optimize processes, streamline operations, and reduce costs while maintaining high service levels.
- Stay informed about industry trends, emerging technologies, and best practices in commercial freight forwarding.
- Participate in training programs and professional development activities to enhance knowledge and skills.
- Bachelor's degree in logistics, supply chain management, or a related field (preferred).
- Proven experience in commercial freight forwarding or logistics operations.
- Strong knowledge of international and domestic shipping regulations, customs procedures, and trade compliance.
- Familiarity with freight management systems and software applications.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Detail-oriented mindset with exceptional organizational and problem-solving abilities.
- Proficiency in using productivity tools such as Microsoft Office suite.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Job Features
Access World is a global Freight Forwarding and commodities warehousing company. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer re...
Sourcing Specialist, Logistics and Freight Forwarding
Access World North America
Full Time
North America, Toronto
Posted 2 months ago
Access World is a global freight & project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Business Development Manager, Projects and Freight Forwarding
Department: Commercial, Projects and Freight Forwarding
Location: Toronto
Purposes of the position:
We are seeking a highly motivated and experienced Sourcing Specialist to join our dynamic team in the logistics and freight forwarding industry. The successful candidate will be responsible for sourcing services across various logistics solutions, including air freight, sea freight, rail, warehouse, and project cargo. The role involves negotiating payment terms, qualifying and onboarding vendors, and obtaining competitive rates to ensure cost-effective and efficient logistics solutions.
Responsibilities and Accountabilities:
- Sourcing:
- Identify and evaluate potential suppliers for various logistics services, including air freight, sea freight, rail, warehouse, and project cargo.
- Build and maintain strong relationships with key suppliers to ensure a reliable and diverse vendor base.
- Negotiation:
- Negotiate favorable terms, pricing, and contracts with suppliers to achieve cost savings and optimize service quality.
- Collaborate with internal stakeholders to understand specific requirements and negotiate contracts that meet business needs.
- Drive continuous improvement initiatives with suppliers to enhance service levels and reduce costs.
- Payment Terms:
- Negotiate and establish payment terms with suppliers to align with company financial objectives.
- Monitor and manage payment processes to ensure adherence to agreed-upon terms.
- Qualification and Onboarding:
- Lead the onboarding process, including the completion of necessary documentation and training for new suppliers.
- Rate Management:
- Obtain and analyze competitive rates for various transportation modes and logistics services.
- Maintain a comprehensive rate database and regularly review and update pricing structures.
- Work closely with the finance and operations teams to ensure accurate and timely cost information.
- Project Cargo Experience:
- Utilize project cargo expertise to manage sourcing and logistics requirements for special projects.
- Collaborate with project teams to develop tailored logistics solutions and ensure successful project execution.
- Communication Skills:
- Verbal and written communication skills.
- Strong project management, organizational, and analytical skills required.
- Conducts business dealings with the highest level of integrity and regard for corporate guidelines, legal and environmental regulations.
- Excellent team facilitation and presentation skills required.
Network of interaction:
- Internal
- Various departments such as Commercial, Compliance, HSEC and Finance.
- External
- Service providers, vendors within the U.S./Canada/global commodity and logistics sectors (e.g. transporters, brokers, port operators, carrier agents, freight forwarders etc.).
- Freight and project clients locally and internationally.
- Various C&F and Project Cargo Networks and events.
- Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field (may substitute (4 or 6) years’ experience in lieu of degree).
- Proven experience as a Sourcing Specialist or similar role in the logistics/freight forwarding industry.
- Strong negotiation skills with a track record of achieving cost savings.
- Familiarity with all modes of transportation (air freight, sea freight, rail) and logistics services (warehouse, project cargo).
- Excellent communication and interpersonal skills.
- Project management experience in the logistics industry is advantageous.
Job Features
Access World is a global freight & project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Projects Estimator
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 3 months ago
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Department: Projects
Reporting to: Projects Commercial Manager
Purposes of the position:
- A highly motivated individual with the relevant skill sets, capable of establishing and developing vendor relationships in Sub-Saharan Africa, including transporters/brokers and port operators etc
- Procurements of transport and ocean freight rates locally and internationally for both import and export cargo
- Preparation and sending of project quotations & proposals
- Maintain and develop existing and new customer relations with specific focus on Project Cargo
- Attending to customer enquiries
- Actively participate as a member of AW South Africa team and working closely with other Commercial and business unit Managers with Sub Saharan Africa and other Access World entities globally
- Compile proposals
- Request rates from service providers and compile proposals
- Establish and develop vendor relationships in South Africa such as with abnormal transporters, breakbulk vessel brokers/carriers, Container shipping lines and freight forwarders in Access World office locations
- Maintain high standard of service delivery
- Communicate with suppliers and clients
- Resolve problems efficiently
- Address internal and external operational issues, liaising and coordinating with vendors (ports operators, transporters etc.) and internal clients
- Liaise and update clients
- Resolve queries
- Knowledge of excel and word
- Must be able to cope under pressure
- Must be able work after hours where required to complete tasks
- Good attitude and willing to work and learn
- Monthly commercial activity reporting in form of current sales pipeline
- Send customer on boarding docs and compile completed docs for submission to legal
- Work through service agreements for secured business with legal department and projects head
- Internal
- South Africa Team (e.g. Customer Service, Finance, HR, Commercial, Operations)
- Africa Freight & Projects team, Commercial team
- Africa Projects Commercial Team
- Overseas Access World branches
- External
- Strategic service providers and vendors (e.g. transporters, brokers, ports operators, etc.)
- Carrier agents and freight forwarders
- Export and Project clients locally and internationally with focus on Chinese and project cargo customer base
- Exposure to Sub Saharan Africa roles
- Gain experience and understand business acumen of the organization
- Essential
- Minimum a college diploma/degree from recognized Institute
- Minimum 3-years sales/estimator experience in Sub Saharan Africa Project Forwarding especially via ports of entry such as Durban, Beira, Dar es Salaam and Walvis Bay
- Excellent commercial and entrepreneurial flair is critical to the success of this role
- Strong builder of relationships with interest parties
-
- Good knowledge of the shipping and logistics management industries specifically focused on:
- Local & Overborder transport of Breakbulk, OOG and heavy-lift
- Analytical in approach with capabilities of compiling project shipment estimates and load planning
- Proven ability to work on cross-functional and multicultural teams
- Strong character, initiative, creative, innovative and analytical skills
- Meticulous, responsible and positive working attitude
- Ability to work independently and in a team
- Adaptable and able to accommodate prevailing conditions
- Proficient with Microsoft Office
- Ability to work effectively in a high pressure and fast paced working environment meeting deadlines
- Ability to travel
- Availability after office hours
- Accuracy and attention to detail
- Strong organizational skills
- Good administrative skills
- Quick to learn
- Proactivity
- General knowledge of exports, imports, warehousing and transport
- Positive attitude and willingness to help
- Preferred
- Experience in 3PL logistics sector/project cargo/mining industry is preferred
- Have ability to attract new customer/business outside of the current project, mining, metals and mineral markets such as renewable energy
- Previous dealings with Chinese customer base & Chinese verbal abilities
- Good in both written and spoken English
- Superior interpersonal and communications skills
- Effective negotiation and conflict resolution skills
- Regularly updating customers on rate levels and market dynamics
- Effective use of telephonic and email communications
- Close working relationship with staff and clients
- Outgoing personality to be able to communicate effectively with customers and build positive relationships
- Communicate and work with all overseas Access World branches on Freight & Project leads to and from Africa
Job Features
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Commercial Manager, Freight & Project Forwarding
Access World Thailand
Full Time
Asia Pacific, Thailand
Posted 3 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reporting to the Commercial Manager, South East Asia, Freight & Project Forwarding, the individual will manage and lead the Freight and Project Forwarding business to develop and execute the commercial strategy for Thailand in order to expand the freight and project cargo business while the desk handles freight procurement, vendor management and sales as well as Commercial Account Management covering AW Network and Key Clients.
Duties will include but not limiting to:
- Manage an assigned geographical sales area to maximize sales revenue and meet relevant team and personal sales targets
- Develop and implement commercial strategy
- Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes
- New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company’s services, always furthering relationships to grow and expand the company’s business Focus on Access World’s existing target sectors as well as new sectors that is in line with company strategy
- Manage the Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
- Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
- Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims)
- Maintain customer satisfaction meeting customer’s requirements with a reasonable response-time, rate competitiveness and validity periods
- Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
- Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
- Diploma or degree in business administration, logistics or a related field
- Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
- Self-driven, creative with positive working attitude
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
- Ability to work effectively in a fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Existing business pipelines and connections will be a plus
- OOG/ Project cargo experience is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Logistics Representative – Container Management
Access World Netherlands
Full Time
Europe & Middle East, Netherlands, Nieuwdorp
Posted 3 months ago
We are seeking a dynamic and detail-oriented Logistics Representative to join our team. The ideal candidate will be responsible for managing container transport for both import and export activities. This role requires expertise in transport by road, barge, and intermodal systems. The Logistics Representative will ensure the efficient and timely movement of containers, compliance with regulatory requirements, and maintain high levels of customer satisfaction.
Tasks/responsibilities:
- Container Transport Management:
- Coordinate and oversee container transport for import and export operations.
- Ensure timely and efficient movement of goods using road, barge, and intermodal transport methods.
- Monitor and track shipments to ensure on-time delivery and proactively resolve any issues that may arise.
- Ensure compliance with all relevant regulations and laws pertaining to international shipping and logistics.
- Coordination and Communication:
- Liaise with internal teams, including Sales, Customer Service, and Warehouse & Operations to coordinate logistics activities.
- Collaborate with external partners, such as Carriers and Warehousing partners to optimize transport solutions.
- Performance Monitoring:
- Track and analyze logistics performance metrics to identify areas for improvement.
- Suggest strategies to enhance the efficiency and cost-effectiveness of transport operations.
- Maintain accurate records of all container related logistics activities.
- Problem-Solving:
- Proactively identify potential issues in the logistics process and suggest solutions to prevent disruptions.
- Manage and resolve any logistical challenges or delays in a timely manner.
- Customer Service:
- Act as the primary point of contact for internal and external clients regarding container logistics related activities and enquiries.
- Provide timely updates and communication on shipment status to internal and external clients.
- Address and resolve any client complaints or issues related to logistics services.
- Cost Control and Invoicing:
- Monitor and control logistics costs to ensure operations remain within budget.
- Review and approve invoices from transporters, shipping lines, freight forwarders and other logistics service providers.
- Preperation of accurate and timely client invoices.
- Identify opportunities for cost savings and implement cost-reduction initiatives.
- Minimum of 7 years of work experience in the same or similar position(s), specifically container transport related.
- Strong knowledge of transport methods including road, barge, and intermodal systems.
- Strong communication and interpersonal skills.
- Proficiency in TMS and WMS systems.
- Ability to work in a fast-paced, dynamic team environment and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
Job Features
We are seeking a dynamic and detail-oriented Logistics Representative to join our team. The ideal candidate will be responsible for managing container transport for both import and export activities. ...
General Manager
Access World Houston
Full Time
Houston, North America
Posted 3 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Managing Director, USA
Summary of the position:
- General management of operations, coordination and leadership of the Access World Houston operations. This position is full time onsite in Baytown, TX and reports to the Managing Director of the USA
- This position is responsible for the overall management and growth of our Houston operations by formulating a clear strategy, managing performance and allocating the resources to deliver on this strategy
- The role requires a commercial & entrepreneurial mindset, can-do attitude and hands-on leadership
- Deep knowledge of the Houston logistics market as well as experience in managing a logistics company are key requirements for this position
- Experience with contracted distribution services and warehouse racking systems will be considered a plus
- Customers, both local and international
- Strategic service providers (e.g. transporters, brokers, port operators, carrier agents, freight forwarders, vendors etc.)
- Various C&F and Project Cargo Networks and events
- Various departments such as Commercial, Compliance, HSEC and Finance
- Overseas offices and branches
- Proven experience at Senior Management level, managing teams of 50 FTE or more
- A bachelor’s degree from a recognized University in the field of logistics or management is advantageous
- Minimum 10 years of management in a commercial environment to include knowledge of sales, warehousing operations and customer service
- Strong knowledge of commercial and logistics management, including the full scope of clearing and forwarding services
- Knowledge of business and management principles involving strategic planning, resource allocation, leadership techniques, quality control, costs, and other techniques for maximizing the effective storage; handling, transport and distribution of goods production methods, and coordination of people and resources in relation to commercial operations
- Must be adaptable and able to adjust to accommodate prevailing conditions, able to handle tight scheduling, fast-paced, high volume levels of activity to shift priorities and multi-task as needed
- Strong analytical mind set, using operational and financial data (KPI) to make sound business decisions
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Ability to work independently with minimal supervision
- Proven ability to work on cross-functional and multicultural teams
- Result oriented and self-starter, superior leadership and influencing skills with a focus on developing a collaborative work style by fostering cooperation and teamwork
- Must be proficient with computer and appropriate software (i.e. Microsoft Outlook, Excel, Word, etc.)
- Must also be capable of sitting, standing and walking for extended periods.
- Proficiency in both the written and spoken English language. Spanish is a plus but not a must.
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Availability after hours and flexibility to work with partners from different time zone ad hoc
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Senior FP&A Analyst
Access World Malaysia
Full Time
Asia Pacific, Malaysia
Posted 6 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Report to FP&A Manager for analysis, month end reporting, budget, forecasting, KPI development and business partnering. Maintain dashboard and generate reports / presentations using Power Pivot, Queries and BI. Support for ERP implementation.
Duties will include but not limiting to:
- Support FP&A Manager for financial performance management, stakeholder partnership, and advisory, driving excellence in deployment of resources, strategic benchmarking, business appraisal and budget planning
- Support financial reporting and analysis for APAC Regional team
- Key participant in budget planning and consolidation
- Enhance efficiency and business performance including process improvement
- Supports master data maintenance, identification of system requirements and gaps and liaise with Group IT
- Be a BI superuser, develop and manage a new BI Dashboard and ensure the tools are "fit for purpose"
- The go-to person for new report generation
- As a business finance partner, proactively develop a good domain knowledge of the market and operations of all APAC entities
- Perform APAC P&L consolidation
- Create new reports and maintain existing Excel reports for business performance reporting
- Reinforce Access World Group culture, values, and reputation
- Ensure compliance with Access World Group Policies
- Travelling in the Asia Pacific and other locations within the Group required
- Other duties as assigned by the Superior
- Minimum 4 years post qualification experience in the Finance department of a multinational company
- A University Accounting or Finance degree from a local or an internationally recognized university
- Able to handle large data set and derive allocation logic based on business knowledge
- Good knowledge of the general accounting
- Excellent skills in Excel. Prior experience with Power Pivot, Power Query and Power BI is a must
- Proven ability to work with cross-functional and multicultural teams and manage key stakeholders
- Responsible, self-driven and independent
- Good attention to detail and excellent analytical, interpersonal, and problem-solving skills
- Courage to propose solutions and ensure follow-through on the execution
- High level of integrity and dependability with a strong sense of urgency and results orientation
- Excellent team player who is energetic, work well under pressure and able to meet deadlines
- Good verbal and written communication skills in English and Mandarin (to liaise with Mandarin-speaking counterparts)
- Knowledge in Oracle is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Business Development Manager, Freight Forwarding – Mexico
Access World Mexico City
Full Time
Mexico City, North America
Posted 6 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Our office in Mexico City initiated operations in December 2023 with a strong commercial strategy to offer logistics services going from warehousing, maritime, air, and land transport.
Department: Commercial
Reports to: Commercial Director
Purposes of the position:
We are seeking a dynamic and results-driven Business Development Manager to join our team. The ideal candidate will be responsible for building a freight forwarding team which manages the end-to-end process of shipping and transporting goods for our clients. You will collaborate closely with clients, carriers, and other stakeholders to ensure smooth operations and timely delivery. Your expertise in freight forwarding, logistics, and customs regulations will play a critical role in facilitating international and domestic shipments.
Responsibilities and Accountabilities:
- Identify and target potential clients, including manufacturers, renewable energy, retailers, and other businesses requiring logistics services.
- Develop and implement strategic business development plans to expand our customer base and increase revenue.
- Build and maintain strong relationships with key decision-makers and influencers in target industries, fostering trust and confidence in our services.
- Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for growth.
- Collaborate with internal teams, including operations, customer service, and finance, to ensure seamless execution of client solutions and exceed customer expectations.
- Prepare and deliver compelling sales presentations, proposals, and contract negotiations to win new business and achieve revenue targets.
- Stay updated on industry developments, regulations, and best practices to remain competitive and adapt strategies accordingly.
- Track sales performance metrics, analyze results, and provide regular reports to management on progress towards goals.
- Bachelor's degree in business administration, international commerce, or related field. MBA preferred.
- Proven track record of success in business development, sales, or account management roles within the freight forwarding or logistics industry.
- Strong understanding of international trade, customs regulations, and supply chain management.
- Good knowledge of the shipping, Warehouse, Air freight and cross border services.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive and entrepreneurial mindset, capable of identifying and capitalizing on market opportunities.
- Proficiency in Microsoft Office Suite and CRM software.
- Willingness to travel as needed.
- Competitive salary with performance-based incentives.
- Comprehensive health insurance plan.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Business Development Manager, Clearing & Forwarding – China
Access World China (Shanghai)
Full Time
Asia Pacific, China (Shanghai)
Posted 8 months ago
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Department: Commercial
Reports to: Commercial Manager, Freight & Project Forwarding
Purposes of the position:
- A highly motivated individual with the relevant skill sets, capable of establishing and developing relationships with customers, transporters/brokers, carriers and port operators etc.
- Spearhead the establishment and growth of freight forwarding desk for general cargo
- Procurements of rates from existing vendor network within organisation as well as own established vendor network
- Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk
- Hunt for new clearing and forwarding related business focusing on import and export business locally
- Build new client base
- Achieve annual individual sales targets
- Formulate 6-12 month sales action plan in line with group commodity market segments
- Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
- Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
- Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
- Monthly commercial activity reporting in the form of a sales pipeline
- Work with direct Manager on all sales, business development and budgeting requirements
- Capabilities reaching into the rest of APAC and globally is advantages
- Project cargo experience an added advantage
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Internal
- Overseas offices and branches
- Countries commercial
- Key staff from Global office
- External
- Strategic service providers and vendors (e.g. transporters, brokers, port operators, etc.)
- Carrier agents and freight forwarders
- Government regulatory agency/port authorities
- Business community, especially the commodity and logistics sectors
- Freight and project clients locally and internationally
- A degree from a recognized University in the field of logistics would be advantages
- Minimum 5 years proven sales experience and achievement in bringing in new sales
- Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required
- Flexible in working with partners from different time zone when required
- Good influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
Job Features
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, t...