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Multimodal Exports Controller
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 2 weeks ago
Position: Multimodal Controller
Department: Exports department
Reports to: Exports BU Manager
Background of Company
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Job Summary / Purpose: Export/ Multimodal Controller
Responsible for all functions relating to sea and road freight exports. Controller with Logistics and Supply Chain typically involves overseeing and managing the outbound operations of a company, ensuring compliance with export regulations, and collaborating closely with sales stakeholders for on-time deliveries. The multimodal Controller is responsible for tracking and coordinating shipments, local transportation, managing client orders, liaising with shipping agents and transporters, and meticulously handling documentation for a smooth customs process related to warehousing, especially on Racking, general cargo.
Main Duties and Responsibilities
Operational – High level strategic
- Ensuring documentation accuracy and compliance, tracking shipments, and coordinating with shipping agents and transporters for a streamlined export process
- Collaborating closely with sales stakeholders for on-time deliveries and providing timely and accurate information to internal stakeholder.
- Preparing required documentation for international orders, ensuring compliance with logistics regulations, and handling documentation for a smooth customs process
- Fostering effective communication among various departments for smooth outbound operations and independently handling work activities,
- Ensuring compliance with export regulations and maintaining knowledge of shipping documents and procedures
- Utilizing strong analytical skills to monitor and analyse logistics operations and identify areas for improvement
- Implementing cost control measures to optimize logistics operations
- Securing Ocean freight space and competitive rates for export customers – previous shipping line experience an advantage
- Securing ocean freight space on various shipping line / ocean freight booking websites
- experience in negotiation an advantage
- Shipping line schedules updates
- Submitting Shipping Instructions
- Coordinating draft and final OBL’s
- Resolving Shipping line queries
- Ability to work extended hours and under pressure.
- Invoicing and file balancing on Shipshape
- Experience in general breakbulk cargo handling for racking
- Shipping line and transport accounts/invoices allocation to team
- All service levels pertaining to the customers’ requirements.
- Effective Communication – internal and external
- Daily communication with clients, shipping lines and service providers
- Liaising internally with stock team / operations team / finance / Intermodal
- All correspondence to clients relating to their stock and shipments
- Customer Service: Providing excellent customer service to internal and external stakeholders
- Documentation Management: Preparing required documentation for international orders, ensuring compliance with export regulations, and handling documentation for a smooth customs process
- Communication Skills: Effectively communicating with different stakeholders in the import/export business, using appropriate language, tone, style, and format for each situation and audience
- Problem-Solving Skills: Identifying and solving problems that arise during the export process
- Market Research: Conducting market research to identify opportunities and challenges in the global market
- Analytical Skills: Utilizing strong analytical skills to monitor and analyse logistics operations and identify areas for improvement
- Interpersonal Communication: Demonstrating excellent interpersonal communication skills to effectively collaborate with stakeholders and manage relationships
- On-time delivery rate: Measures the percentage of shipments delivered on time and throughput of general cargo handing
- Cost per shipment: Measures the cost of each shipment
- Customer satisfaction rating: Measures the level of satisfaction of customers with the export process
- Inventory turnover ratio: Measures the number of times inventory is sold and replaced in a given period
- Customs clearance time: Measures the time taken to clear customs for each shipment
- Percentage of shipments with damage or loss: Measures the percentage of shipments that are damaged or lost during the export process
- Average order cycle time: Measures the time taken to process an order from start to finish
- Compliance rate: Measures how well the company adheres to export regulations
- Market share: Measures the company's share of the total market
- Daily Vessel Schedule updates to the clients
- Internal Shipping line allocation reporting
- OBL reporting
- Daily shipment schedules to the clients
- Weekly FNI / FNB
- Daily invoicing schedules
- Updating shipping line recons
- Export File Acquittals
- Any other reporting when required.
- Solutions driven individual
- Problem solving skills
- Ability to face challenges with a positive attitude
- Ability to function well under pressure
- Demonstrates initiative and adaptability
- Systematic and methodical
- A sense of urgency
- A reliable, self-disciplined, enthusiastic team player with a “can-do” attitude
- Education: A bachelor's degree in logistics, supply chain management, international business, or a related field may be preferred
- Experience: 2-4 years of operational experience in import/export activities
- Knowledge: In-depth knowledge of international trade, customs regulations, and logistics management
- Language Skills: Fluency in English is essential, as it is the most international of languages.
- Soft Skills: Strong communication, negotiation, problem-solving, and analytical skills are essential for an Export Controller to effectively collaborate with stakeholders and manage relationships
- Excel/MS Word
- Certifications: Certifications in export compliance, logistics management, or supply chain management may be preferred
- Shipshape
- SAP (an advantage)
- Basic Customs Knowledge
Job Features
Position: Multimodal Controller Department: Exports department Reports to: Exports BU Manager Background of Company Access World is a global commodity warehousing and logistics business. We specialize...
Senior Network Engineer
Access World Durban
Full Time
Africa, South Africa (Durban)
Posted 2 weeks ago
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.
Reporting to: Group IT Manager Infrastructure
Purpose of the position:
- An exciting opportunity exists at Access World Global for a Senior Network Engineer with a strong background in both network engineering and information security.
- This role requires deep technical expertise in networking technologies, including hands-on experience with Fortinet solutions, strong problem-solving skills, and the ability to lead projects and mentor junior team members. The ideal candidate will play a critical role in supporting the organization’s network operations and driving innovation in network architecture, collaborating closely with the Information Security team, and driving innovation in network architecture.
- The Senior Network Engineer role sits within the Infrastructure Team, reporting to the Group IT Infrastructure Manager. The candidate must have extensive experience in designing, optimizing, and securing network infrastructures, with a particular emphasis on Fortinet products. Knowledge of Fortinet certifications and security protocols is highly preferred. The Senior Network Engineer will play a crucial role in maintaining the reliability, security, and performance of our network systems while ensuring compliance with global cybersecurity standards and best practices.
- Network Design & Implementation: Design, configure, and deploy enterprise-level network systems, including LAN, WAN, WLAN, and VPN solutions, with a focus on Fortinet firewalls and security appliances.
- Network Maintenance: Monitor, troubleshoot, and maintain network performance, ensuring high availability, reliability, and security of all network components.
- Fortinet Expertise: Deploy, configure, and manage Fortinet firewalls, FortiGate appliances, and other Fortinet security products. Troubleshoot and resolve Fortinet-related issues to ensure the security and reliability of network infrastructure. Leverage Fortinet security features such as FortiManager, FortiAnalyzer, and FortiSIEM to enhance security posture.
- Security Management: Implement and manage network security measures using Fortinet products (e.g., FortiGate firewalls, FortiAnalyzer, FortiManager) alongside other tools like IDS/IPS and encryption protocols.
- Performance Optimization: Conduct regular network performance assessments, identify bottlenecks, and implement solutions to optimize throughput and reduce latency.
- Incident Response: Act as an escalation point for complex network issues, ensuring timely resolution of outages or performance degradation.
- Documentation: Create and maintain detailed network diagrams, configurations, and operational procedures for internal reference and compliance.
- Project Leadership: Lead network-related projects, including upgrades, migrations, and new deployments, while coordinating with cross-functional teams and vendors.
- Expertise in routing and switching protocols (e.g., BGP, OSPF, EIGRP, VLANs, STP).
- In-depth knowledge of network protocols (TCP/IP, DNS, HTTP/S, etc.) and routing/switching concepts.
- Familiarity with network security tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, and vulnerability management.
- Proficiency with network hardware from vendors such as Cisco, Palo Alto, and Fortinet.
- Strong knowledge of network security technologies, with specific experience in Fortinet FortiGate firewalls, VPNs, NAC, and Zero Trust architecture.
- Experience with cloud networking (e.g., AWS, Azure, GCP) and hybrid network environments.
- Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark, PRTG, Nagios, FortiAnalyzer).
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent analytical and problem-solving abilities.
- Detail-oriented with a proactive approach to network and security management.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Proven leadership and project management experience.
- Bachelor's degree or Diploma in Computer Science, Information Technology, Network Engineering, or a related field (preferred).
- 5+ years of experience in network engineering, with at least 3 years in a senior or lead role.
- Proven expertise in Fortinet products (e.g., FortiGate firewalls, FortiManager, FortiAnalyzer).
- Strong understanding of networking concepts, protocols, and security best practices.
- Hands-on experience in designing, deploying, and maintaining large-scale networks.
- Solid troubleshooting and problem-solving skills in complex network environments.
- Experience with cloud network configurations and hybrid environments.
- Fortinet certifications (NSE 4, NSE 5, or higher).
- Cisco certifications (Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) or equivalent.
- 7+ years of experience in network engineering with substantial exposure to enterprise-scale network infrastructures.
- Experience with advanced network security frameworks, including Zero Trust and network segmentation.
- Familiarity with SD-WAN technology and other advanced network architectures.
Job Features
Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project ...
Business Development Manager, Clearing and Forwarding
Access World Houston
Full Time
Houston, North America
Posted 2 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Clearing and Forwarding General Manager
Department: Commercial
Purposes of the position:
We are seeking a motivated and experienced Business Development Manager to lead the growth of our Clearing and Forwarding department. The role will focus on acquiring new business, building strong client relationships, and developing strategies to establish a steady base of customers for ocean, air freight, warehousing and transport services.
Responsibilities and Accountabilities
- Business Development:
- Identify and target new business opportunities in the C&F sector, focusing on ocean, air freight warehousing and transport services.
- Develop and execute strategic sales plans to achieve revenue and growth targets.
- Conduct market research to identify potential clients and industry trends.
- Build and manage a robust sales pipeline to ensure consistent business growth.
- Client Relationship Management:
- Establish and maintain strong relationships with clients, providing exceptional customer service and support.
- Negotiate contracts and service agreements with clients, ensuring mutually beneficial terms.
- Act as the primary point of contact for key accounts, addressing concerns and fostering loyalty.
- Operational Coordination:
- Collaborate with operations teams to ensure seamless execution of services.
- Provide input on pricing strategies, operational improvements, and customer feedback.
- Work closely with the commercial and operations teams to align client requirements with service delivery.
- Reporting and Analysis:
- Monitor sales performance metrics and report progress to senior management.
- Prepare accurate and timely sales forecasts and market insights.
- Analyze competitors and market conditions to refine sales strategies.
- Continuous Improvement:
- Identify opportunities to optimize processes, streamline operations, and reduce costs while maintaining high service levels.
- Stay informed about industry trends, emerging technologies, and best practices in commercial freight forwarding.
- Participate in training programs and professional development activities to enhance knowledge and skills.
- Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
- Proven experience in business development, sales, or account management within the logistics, freight forwarding, or C&F industry.
- Proven track record of achieving sales targets and driving business growth.
- In-depth knowledge of ocean and air freight logistics, customs regulations, and the U.S. C&F market.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Detail-oriented mindset with exceptional organizational and problem-solving abilities.
- Ability to work independently and thrive in a fast-paced environment.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Proficiency in using productivity tools such as Microsoft Office suite.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Accounts Receivables
Access World Mexico City
Full Time
Mexico City, North America
Posted 2 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Managing Director
Purposes of the position:
Efficiently and effectively manage, record, and control the collection of credits and outstanding accounts, ensuring a constant cash flow and minimizing delinquency risks.
Responsibilities and Accountabilities
- Preparation of Advance and Payment Receipts:
- Prepare and issue advance and payment receipts from customers, ensuring their correct application in accounting records.
- Cash Audits and Daily Closing:
- Conduct cash audits at the end of each workday to verify reconciliation of income and expenses.
- Prepare and perform periodic cash closings to determine available balances and report them to the financial management.
- Supervision and Support of Accounting team:
- Supervise and assist accounting team in properly executing their tasks, ensuring compliance with established procedures and appropriate customer service.
- Review files according to internal billing policies.
- Create pro forms for internal and client review.
- Cancel invoices that do not comply with company policies.
- Coordinate with the external accounting department for all transaction postings.
- Review and Control of Accounts Receivable Portfolio:
- Conduct periodic reviews of the accounts receivable portfolio to identify overdue balances, outstanding amounts, and potential bad debts.
- Implement collection strategies for overdue accounts, maintaining effective communication with clients to manage payments.
- Clearing of Accounts Receivable Portfolio:
- Clear the accounts receivable portfolio by identifying and correcting errors, discrepancies, or incorrect balances in accounting records.
- Perform periodic reconciliations between internal records and customer account statements to ensure data accuracy and consistency.
- Bachelor's degree in administration or accounting.
- Cash audits and daily closing.
- Anti-money laundering regulations.
- Billing 4.0.
- Intermediate Excel proficiency.
- Experience with Oracle system.
- Advanced English.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Business Development Manager, Renewables
Access World Houston
Full Time
Houston, North America
Posted 2 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Department: Commercial
Purposes of the position:
We are seeking a motivated and experienced Business Development Manager to develop the renewable energy sector. This role will involve acquiring new business opportunities related to renewable products such as PV modules, batteries, transformers, and more. The candidate will be responsible for building strong client relationships and developing strategies to establish a reliable customer base for our ocean, air freight, warehousing, and transport services in the renewable sector.
Responsibilities and Accountabilities
- Business Development Renewables:
- Identify and target new business opportunities in the renewable sector, focusing on ocean, air freight warehousing and transport services.
- Develop and execute strategic sales plans to achieve revenue and growth targets.
- Conduct market research to identify potential clients for the renewable sector and industry trends.
- Build and manage a robust sales pipeline to ensure consistent business growth.
- Client Relationship Management:
- Build relationships with all major PV module producers and racking manufacturers to establish business connections.
- Negotiate contracts and service agreements with clients, ensuring mutually beneficial terms.
- Act as the primary point of contact for key accounts, addressing concerns and fostering loyalty.
- Operational Coordination:
- Collaborate with operations teams to ensure seamless execution of services.
- Provide input on pricing strategies, operational improvements, and customer feedback.
- Work closely with the commercial and operations teams to align client requirements with service delivery.
- Reporting and Analysis:
- Monitor sales performance metrics and report progress to senior management.
- Prepare accurate and timely sales forecasts and market insights.
- Analyze competitors and market conditions to refine sales strategies.
- Continuous Improvement:
- Identify opportunities to optimize processes, streamline operations, and reduce costs while maintaining high service levels.
- Stay informed about industry trends, emerging technologies, and best practices in commercial freight forwarding.
- Participate in training programs and professional development activities to enhance knowledge and skills.
- Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
- Proven experience in business development, sales, or account management within the logistics, Renewable industry.
- Proven track record of achieving sales targets and driving business growth.
- In-depth knowledge of Renewable market.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Detail-oriented mindset with exceptional organizational and problem-solving abilities.
- Ability to work independently and thrive in a fast-paced environment.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Proficiency in using productivity tools such as Microsoft Office suite.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Key Account Manager (Mandarin speaking)
Access World Indonesia
Full Time
Asia Pacific, Indonesia
Posted 5 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas.
Reports to the General Manager, Indonesia, the highly motivated individual will be responsible for handling our international Chinese customers, strengthen relationship, develop and translate business opportunities to profitable growth.
Duties will include but not limiting to:
- Increase Access World's visibility among the Chinese communities in Indonesia.
- Intimate understanding of each customer organization structure, decision making, business plan and needs.
- Develop solid and trusting relationship through timely execution and solid service recovery.
- Act as escalation point on issues and opportunities.
- Bring onboard new customers in relevant industries/ products.
- Propose business solution, costing, quotation working together with internal subject matter experts.
- Minimum 5 years dealing with Chinese clients in Mining / Smelter industries (already in Indonesia will have added advantage).
- Excellent verbal and written business communication skills in Mandarin, Indonesian/ Malay, English to effectively interact with relevant counterparts.
- Pleasant personality who can work with all level of seniorities.
- Customer service excellence mindset and organized in getting thing done with various stakeholders.
- Ability to travel to mining areas and other locations within the SEA region.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
Business Development Manager, Freight Forwarding – Mexico
Access World Mexico
Full Time
Mexico, North America
Posted 6 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Location: Monterrey, Nuevo León, Mexico
Department: Sales & Business Development
Reports to: Access World Mexico - Managing Director
On-site: Full-time, Mid-Senior level
Job Overview:
We are seeking a dynamic and experienced Business Development Manager to join our freight forwarding team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building relationships with potential clients, and expanding our logistics services. This role requires a strong understanding of the freight forwarding industry, excellent communication skills, and a proven track record in sales.
Key Responsibilities:
- Identify and develop new business opportunities in the freight forwarding sector, focusing on air, ocean, and road transportation.
- Build and maintain relationships with potential and existing clients to understand their logistics needs and offer tailored solutions.
- Generate and execute sales strategies to meet revenue targets, ensuring consistent business growth.
- Collaborate with operations and customer service teams to ensure smooth execution of shipments and seamless customer experiences.
- Negotiate contracts and agreements with clients to secure long-term business partnerships.
- Stay updated on industry trends, market conditions, and competitor activities to adapt business strategies and remain competitive.
- Provide regular sales reports and forecasts to management, highlighting key performance metrics and growth opportunities.
- Represent the company at industry events, conferences, and meetings to enhance brand visibility and network with potential clients.
- Maintain a strong pipeline of prospects through regular follow-ups and relationship-building activities.
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
- 3+ years of experience in business development, sales, or account management within the freight forwarding or logistics industry.
- Strong knowledge of international shipping regulations, customs processes, and logistics solutions.
- Proven track record of meeting or exceeding sales targets and developing long-term business relationships.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently as well as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel for client meetings and industry events.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
- Access to industry-leading tools and resources.
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Commercial Manager, Freight & Project Forwarding
Access World Thailand
Full Time
Asia Pacific, Thailand
Posted 10 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reporting to the Commercial Manager, South East Asia, Freight & Project Forwarding, the individual will manage and lead the Freight and Project Forwarding business to develop and execute the commercial strategy for Thailand in order to expand the freight and project cargo business while the desk handles freight procurement, vendor management and sales as well as Commercial Account Management covering AW Network and Key Clients.
Duties will include but not limiting to:
- Manage an assigned geographical sales area to maximize sales revenue and meet relevant team and personal sales targets
- Develop and implement commercial strategy
- Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes
- New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company’s services, always furthering relationships to grow and expand the company’s business Focus on Access World’s existing target sectors as well as new sectors that is in line with company strategy
- Manage the Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
- Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
- Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims)
- Maintain customer satisfaction meeting customer’s requirements with a reasonable response-time, rate competitiveness and validity periods
- Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
- Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
- Diploma or degree in business administration, logistics or a related field
- Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity
- Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
- Self-driven, creative with positive working attitude
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
- Ability to work effectively in a fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Existing business pipelines and connections will be a plus
- OOG/ Project cargo experience is an added advantage
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and ...
General Manager
Access World Houston
Full Time
Houston, North America
Posted 10 months ago
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and the Americas. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Reports to: Managing Director, USA
Summary of the position:
- General management of operations, coordination and leadership of the Access World Houston operations. This position is full time onsite in Baytown, TX and reports to the Managing Director of the USA
- This position is responsible for the overall management and growth of our Houston operations by formulating a clear strategy, managing performance and allocating the resources to deliver on this strategy
- The role requires a commercial & entrepreneurial mindset, can-do attitude and hands-on leadership
- Deep knowledge of the Houston logistics market as well as experience in managing a logistics company are key requirements for this position
- Experience with contracted distribution services and warehouse racking systems will be considered a plus
- Customers, both local and international
- Strategic service providers (e.g. transporters, brokers, port operators, carrier agents, freight forwarders, vendors etc.)
- Various C&F and Project Cargo Networks and events
- Various departments such as Commercial, Compliance, HSEC and Finance
- Overseas offices and branches
- Proven experience at Senior Management level, managing teams of 50 FTE or more
- A bachelor’s degree from a recognized University in the field of logistics or management is advantageous
- Minimum 10 years of management in a commercial environment to include knowledge of sales, warehousing operations and customer service
- Strong knowledge of commercial and logistics management, including the full scope of clearing and forwarding services
- Knowledge of business and management principles involving strategic planning, resource allocation, leadership techniques, quality control, costs, and other techniques for maximizing the effective storage; handling, transport and distribution of goods production methods, and coordination of people and resources in relation to commercial operations
- Must be adaptable and able to adjust to accommodate prevailing conditions, able to handle tight scheduling, fast-paced, high volume levels of activity to shift priorities and multi-task as needed
- Strong analytical mind set, using operational and financial data (KPI) to make sound business decisions
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- Ability to work independently with minimal supervision
- Proven ability to work on cross-functional and multicultural teams
- Result oriented and self-starter, superior leadership and influencing skills with a focus on developing a collaborative work style by fostering cooperation and teamwork
- Must be proficient with computer and appropriate software (i.e. Microsoft Outlook, Excel, Word, etc.)
- Must also be capable of sitting, standing and walking for extended periods.
- Proficiency in both the written and spoken English language. Spanish is a plus but not a must.
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required and on short notice
- Availability after hours and flexibility to work with partners from different time zone ad hoc
Job Features
Access World is a global Freight & Project forwarding and commodities warehousing company including logistics business. Active in 30 countries, we offer complete logistics, storage and supply cha...
Business Development Manager, Clearing & Forwarding – China
Access World China (Shanghai)
Full Time
Asia Pacific, China (Shanghai)
Posted 1 year ago
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.
Department: Commercial
Reports to: Commercial Manager, Freight & Project Forwarding
Purposes of the position:
- A highly motivated individual with the relevant skill sets, capable of establishing and developing relationships with customers, transporters/brokers, carriers and port operators etc.
- Spearhead the establishment and growth of freight forwarding desk for general cargo
- Procurements of rates from existing vendor network within organisation as well as own established vendor network
- Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk
- Hunt for new clearing and forwarding related business focusing on import and export business locally
- Build new client base
- Achieve annual individual sales targets
- Formulate 6-12 month sales action plan in line with group commodity market segments
- Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
- Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
- Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
- Monthly commercial activity reporting in the form of a sales pipeline
- Work with direct Manager on all sales, business development and budgeting requirements
- Capabilities reaching into the rest of APAC and globally is advantages
- Project cargo experience an added advantage
- Other duties as may be assigned from time to time
- Ensure compliance to Access World Group Policies
- Internal
- Overseas offices and branches
- Countries commercial
- Key staff from Global office
- External
- Strategic service providers and vendors (e.g. transporters, brokers, port operators, etc.)
- Carrier agents and freight forwarders
- Government regulatory agency/port authorities
- Business community, especially the commodity and logistics sectors
- Freight and project clients locally and internationally
- A degree from a recognized University in the field of logistics would be advantages
- Minimum 5 years proven sales experience and achievement in bringing in new sales
- Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
- Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
- An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
- Ability to work effectively in a high pressure and fast paced working environment
- Ability to travel regularly locally and regionally when required
- Flexible in working with partners from different time zone when required
- Good influencing skills with a collaborative work style, fostering cooperation and teamwork
- Effective negotiation and conflict resolution skills
Job Features
Access World is a global commodities warehousing and freight forwarding company including logistics business. Active in 25 countries, we offer complete logistics, storage and supply chain solutions, t...